DISHANT MEHTA
Order to Cash Analyst
Faridabad
Summary
I am a highly motivated and results-oriented professional with around 8 years of experience in the O2C domain, including cash application, billing, and collections. My expertise lies in efficiently managing financial processes while ensuring compliance with timelines and service level agreements. I am adapt at collaborating with teams to optimize operations and achieve targets.
Overview
9
9
years of professional experience
Work History
Order to Cash Analyst
Accenture Solutions PVT ltd
12.2021 - Current
- Manage accounts receivable and collections processes oversee a portfolio of accounts in the NAP region, ensuring timely and efficient management of collections
- Sending SOA (statement of accounts) to the customers and also following up through the emails and calls for the payments.
- Payments are received from the customers and reconciled according to the remittances.
- Process bad debt write-off requests and contra within the time frame.
- Collect promises to pay from the customers, and from the team.
- Publish the dashboard and send it to management on a daily basis.
- Research client queries, providing appropriate responses in a timely manner.
- Coordinate with the Billing team and other teams to resolve the disputes.
Senior Associate
EXL services PVT Ltd
12.2020 - 12.2021
- Prepare SOA (statement of accounts) and send it to the customers
- Make calls to the customer on a daily basis and also chasing them through the emails for the payments
- Payment receive from the customers and apply them on the customer accounts.
- Process Bad-debt write off requests
- Raise TT (Telegraphic transfer) requests within time frame
- Collect payments from the customers and meet the targets within time frame
- Prepare and publish the daily Dashboard report and send to the higher management
- As an additional help to the management gathered the promises and incoming funds from the handlers to reduce the debt and send the report to the management.
Process Developer
Genpact India Pvt.Ltd
10.2018 - 12.2020
- Analysis & manual application of EDI payments who fails to auto-cash in AS400 in accordance with remittance received in specific mailbox.
- Processing Inter-company Payments
- Processing Bad Debt write off requests within time frame
- Mentoring & training of new staff to ensure they have tools to be successful with proper KT of process and buddy up of 1 month.
Process Associate
Accenture Services Pvt Ltd
01.2017 - 10.2018
- As a part of the cash application team I am handling all the customer end processing of our client.
- Received various payment modes everyday (Direct Debit, Cheque, Credit Card payment, Barclays Payment, COD, postal payments) and have to post it to customer accounts on the same day as per remittances.
- Furthermore by running Direct Debit I transfer the amount from customer account to client account as agreed when the invoices will be due and moreover review the orders placed by customer and releasing them from the hold as per our credit master sheet rule on daily basis.
- Towards month end Reconcile all the statements and activities occurred during that month and validate sub-Ledger account.
- Research and resolve the discrepancies arise while processing the payments.
- Drafting action plans against the issues and co-ordinate with the team member for the improvement.
- On monthly basis I generate the Dunning letter and Aging report and provide it to client where they can analyze and take active participation for due payment.
- I do finish almost all the assigned responsibilities during stipulated time and meet the Timeline as well as SLA.
- Cross Training, DTP Updating, Helping team members are some of the activities which I enjoy along with my assigned duties.
Education
Bachelor of Commerce
Delhi University
New Delhi, India 04.2001 -
CBSE - Higher Secondary Education
G B Pant Sarvodaya Boys Senior Sec School
Sriniwaspuri, New Delhi 04.2001 -
CBSE - Secondary Education
G B Pant Sarvodaya Boys Senior Sec School
Sriniwaspuri, New Delhi 04.2001 -
Skills
Google sheets
Google drive
DTP/SOP
Transition
Oracle
Reporting
Month end closing
SAP
SLA/KPI
Inter company
Reconciliations
MS Word
Excel
PowerPoint
Cash Application
Billing
Collections
Accounts receivable
Order to cash
SOA
EDI
Bad debt
Telegraphic Transfer
Order Management
Master data management
Credit Control
Disputes
Order to cash
Timeline
Order to Cash Analyst
Accenture Solutions PVT ltd
12.2021 - Current
Senior Associate
EXL services PVT Ltd
12.2020 - 12.2021
Process Developer
Genpact India Pvt.Ltd
10.2018 - 12.2020
Process Associate
Accenture Services Pvt Ltd
01.2017 - 10.2018
Bachelor of Commerce
Delhi University
04.2001 -
CBSE - Higher Secondary Education
G B Pant Sarvodaya Boys Senior Sec School
04.2001 -
CBSE - Secondary Education
G B Pant Sarvodaya Boys Senior Sec School
04.2001 -