To utilize my capabilities and experience in a dynamic and continuous growing organization that fosters my analytical skills and provides learning opportunities within the credit domain.
Overview
5
5
years of professional experience
Work History
Process Lead-Portfolio Management
NatWest Group
04.2024 - Current
Responsible for comprehensive end-to-end quality check, for the monitoring of borrower's compliance in accordance with contractual terms, along with writing preliminary credit reports for the larger credit delivery team.
Working closely with the portfolio owners to manage and mitigate customer default risk.
Ensuring process adherence to regulatory, legal, and organisational standards.
Training new team members and ensuring continued growth in technical expertise of team members.
Analyst - Commercial Lending Services
Acuity Knowledge Partners
01.2021 - 04.2024
Responsible for financial and credit analysis of CRE customers as part of the annual credit review process.
Performed ad-hoc credit analysis tasks as requested by internal stakeholders clients.
Conducted regular quality checks on credit processing to ensure 100% accuracy and high-quality deliverables.
Extracted daily volumes, allocated tasks across the team, and maintained tracking dashboards to streamline workflow and support end-of-day (EOD) reporting.
Utilized Moody's Risk Analyst, CreditLens, nCino, and FIS content management systems for credit analysis and documentation.
Assistant General Manager - Head of Portfolio Risk Management at National Bank of Kuwait EgyptAssistant General Manager - Head of Portfolio Risk Management at National Bank of Kuwait Egypt
<ul><li>Lead a high performing team of Case Managers, Injury Management Advisor and Technical Specialist. Acting as a Third Party Administrator and responsible for the management of the portfolio of Youi CTP Claims.</li><li>My role was to oversee and supervise the day to day operation of the claims team and to ensure that both our Statutory Benefits and Common Law claims portfolio are being managed at a high level and in line with the legislation.</li><li>I am responsible for design and implementation of framework for effective claims strategies to uplift Customer Experience including Business and Regulator deliverables.</li><li>Established and developed strong working relationships with our client Youi to ensure that regular business performance updates are provided, improve reporting and claims governance including risk oversight are being identified.</li><li>Develop new initiatives and ideas to assist with the continuous improvement of claims processes and procedure including the rolling out of such plan to the business.</li></ul> at Employers Mutual Limited<ul><li>Lead a high performing team of Case Managers, Injury Management Advisor and Technical Specialist. Acting as a Third Party Administrator and responsible for the management of the portfolio of Youi CTP Claims.</li><li>My role was to oversee and supervise the day to day operation of the claims team and to ensure that both our Statutory Benefits and Common Law claims portfolio are being managed at a high level and in line with the legislation.</li><li>I am responsible for design and implementation of framework for effective claims strategies to uplift Customer Experience including Business and Regulator deliverables.</li><li>Established and developed strong working relationships with our client Youi to ensure that regular business performance updates are provided, improve reporting and claims governance including risk oversight are being identified.</li><li>Develop new initiatives and ideas to assist with the continuous improvement of claims processes and procedure including the rolling out of such plan to the business.</li></ul> at Employers Mutual Limited