Ditto Davis
Cochin
Summary
Knowledgeable Operations Head with over 10+ years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
12
12
years of professional experience
Work History
Head of Operations
Back To Roots
Ernakulam
06.2023 - Current
- Developed, implemented, and enforced operational policies and procedures.
- Monitored performance metrics to identify areas of improvement in operational efficiency.
- Led cross-functional teams in the development of new products and services.
- Collaborated with senior management on strategic planning initiatives.
- Managed budgets for operations departments and ensured cost-effectiveness.
- Analyzed customer feedback to identify opportunities for process optimization.
- Negotiated contracts with vendors and suppliers to secure competitive pricing.
Zonal Head
Centreal Bazaar India Ltd
Cochin
07.2022 - 06.2023
- Successfully handles 31 stores and managed 5 Cluster Managers and 31 Store Managers to meet and achieve sales goals
- Achieved a sales growth of 25% increase in sales revenue over the course of one year
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Effectively monitored competition and appropriately adjusted costs based on supply and demand
- Managed Cluster and Store Managers based on their professional growth and productivity.
Project Head
Centreal Bazaar
Cochin
03.2021 - 06.2022
- Developed and implemented sales strategies to expand the customer base and increase customer retention
- Researched competition and developed strategies to stand out as a company against competitors
- Monitored the performance of sales team members and worked to increase team morale and motivation
- Actively monitored key performance metrics of sales team, identifying challenges, and create new solutions utilizing proven problem-solving techniques
- Coach team performance daily using behavior-based coaching, motivation and management methodologies.
Manager Sales
Legendary Distributors
Cochin
08.2018 - 09.2019
- Corporate sales for Kerala region catering to verticals such as Hotels, Hospitals, BFSI, FMCG, Automobiles & IT projects
- Implementing sales strategies to expand the company's customer database and ensure its strong presence
- Managing, recruiting, objective setting, coaching, and performance monitoring of sales representatives
- Present sales, revenue, expense reports, and realistic forecasts to the management team
- Identifying emerging markets and market shifts while being fully aware of new products and competition status.
Regional Sales Officer
GI Staffing Pvt Ltd- Samsung India Electronics Limited
Cochin
05.2017 - 07.2018
- Corporate sales for Kerala region catering to such as Hotels & Hospital Projects
- Developed and handled 45 channel partners in Kerala ensuring promising Samsung business by which they earned decent turnovers
- Implementing sales strategies to expand the company's customer database and ensure its strong presence
- Present sales, revenue, expense reports, and realistic forecasts to the management team
- Identifying B2B channel and B2C prospects and delivering promising business to our clients
- Building and maintaining rapport with Key Customers like Hyatt, Grand Hyatt, Marriott, Taj group, and Channel Partners.
Senior Business Development Manager
Ricoh India Ltd
Cochin
03.2015 - 02.2016
- Generate end-customer accounts in target markets, pursue leads, and ensure constant business transactions
- Meet prospective clients, execute effective product demonstrations, and emphasize product features and benefits thereby converting to sales
- Maintain relationships with current clients and identify new prospects within the area assigned
- Possess a strong understanding of our products, our competition in the industry, and our positioning
- Follow the latest industry developments and stay up-to-date on corporate competitors.
Product Sales Specialist
Redington India Ltd
Chennai
05.2013 - 02.2015
- Running sales and marketing operations, maintaining strong relations with the partners, end customers, and vendors
- Increase sales revenue for storage business, generate new leads, and train and develop new channel partners
- Conducting various brand-building activities in assigned territories to increase brand visibility in coordination with Trade Marketing Team
- Conduct customer events in order to strengthen the relations between vendors, partners, and customers.
Business Development Manager
Practo Technologies
Chennai
04.2012 - 04.2013
- Meet prospective clients, and execute effective product demos, emphasizing product features and benefits with a focus on the uniqueness of the software solution
- Build a monthly sales pipeline by visiting doctors and clinics in my assigned territory
- Rigorous and structured follow-ups with doctors and ensure sales closure
- Own and nurture relationships with doctors and clinics for futuristic business
- Maintain and expand our database of prospects through referral channel.
Education
Masters in Business Administration -
Sathyabama University
Chennai04-2012
Bachelor Of Engineering -
Anna University, CSI College of Engineering
11-2009
Higher Secondary Education -
St: Antonys Hr Secondary School
05-2004
Higher School Education -
Sacred Heart School
03-2002
Skills
- Excellent Communication Skills
- Leadership & Team work
- Strategic planning
- Problem solving & Decision Making
- Salesforce Management & Motivation
- Formulate New Strategies
Custom
I hereby ensure that the above-mentioned details are true to the best of my knowledge.
Place:
Date:
Timeline
Head of Operations
Back To Roots
06.2023 - Current
Zonal Head
Centreal Bazaar India Ltd
07.2022 - 06.2023
Project Head
Centreal Bazaar
03.2021 - 06.2022
Manager Sales
Legendary Distributors
08.2018 - 09.2019
Regional Sales Officer
GI Staffing Pvt Ltd- Samsung India Electronics Limited
05.2017 - 07.2018
Senior Business Development Manager
Ricoh India Ltd
03.2015 - 02.2016
Product Sales Specialist
Redington India Ltd
05.2013 - 02.2015
Business Development Manager
Practo Technologies
04.2012 - 04.2013
Masters in Business Administration -
Sathyabama University
Bachelor Of Engineering -
Anna University, CSI College of Engineering
Higher Secondary Education -
St: Antonys Hr Secondary School
Higher School Education -
Sacred Heart School
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