Summary
Skills
Overview
Work History
Education
Certification
Languages
Timeline
Generic
Divakar Ayyappan

Divakar Ayyappan

Salem

Summary

The total experience is 12 years, with 10 years specifically related to Procure to Pay Finance and Accounts (F&A) validation, invoice processing, payments, and Treasury reporting. The general ledger for the USA, EMEA, and APAC regions is also covered. It is necessary to have experience with process training, quality audits, quality checks, daily attendance, and submission. I have identified gaps and implemented effective fixes, utilizing Lean methodologies to stabilize the process.

Skills

  • Financial Planning/Analysis
  • Accounts Payable
  • Staff Management
  • Reports and Presentations
  • Accounts Management
  • Communication Skills
  • Training and Development
  • Materials Organization
  • Problem-Solving
  • Ms Office
  • Feedback Analysis
  • Materials Preparation
  • Training delivery
  • Presentation
  • Employee Coaching
  • Performance Evaluation

Overview

12
12
years of professional experience
1
1
Certification

Work History

Training Coordinator

Exela Technologies
Salem, TN
08.2023 - Current
  • Create and maintain detailed training records and reports for management review.
  • Develop training materials and documents such as manuals, handouts, exercises, and facilitator guides.
  • Conduct needs assessments to identify gaps in employees' skills and knowledge.
  • Coordinate with subject matter experts to develop effective training content.
  • Organize and schedule on-site and off-site training for staff members.
  • Maintain accurate records of all training conducted.
  • Provide feedback to trainers regarding the effectiveness of their sessions.
  • Assist in designing, developing, and implementing new training methods and techniques.
  • Monitor participants' progress during the training session.
  • Evaluate employee performance before, during, and after training sessions.
  • Create post-training surveys to assess the quality of instruction received by participants.
  • Provide ongoing support to internal customers throughout the entire training process.
  • Facilitate group discussions among trainees regarding topics covered during a session.
  • Manage time efficiently to complete all tasks within deadlines.
  • Gain strong leadership skills by managing projects from start to finish.
  • Conduct needs assessments to identify performance gaps and develop targeted learning solutions.

Senior Trainer

Exela Technologies
Salem
08.2022 - 08.2023
  • Provided in-house training to new employees concerning the maintenance of standardized training approaches.
  • Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
  • Worked on New Projects Migration from Business Specification Review to Go Live.
  • Coordinated with clients on a weekly or daily basis for business updates via phone calls and emails.
  • Managed projects for clients in the United States, Europe, and Asia-Pacific.
  • Developed training manuals for processes and products based on client specifications.
  • Conducted training sessions for processes and products as per requirements.
  • Conducted training sessions online for the offshore team.
  • Maintained a competency tracker for all trainees.
  • Reviewed client specifications and prepared training manuals.
  • Delivered process and product training to the desired team.
  • Verified the validations in the application developed by the technical team.
  • Prepared and maintained training reports for all training in the LMS.
  • Gathered and monitored financial data.
  • Prepared monthly, quarterly, and annual statements (balance sheets and income statements).
  • Forecasted costs and revenues.
  • Monitored and reported on accounting discrepancies.
    Analysed financial trends.
  • Conducted detailed risk analyses to assess potential investments.
  • Performed the month-end and year-end close processes.

Trainer

Exela Technologies
Salem
04.2021 - 06.2022
  • Conducted the new hire, cross, refresher, and update training sessions.
  • All trainees received post-certification assistance.
  • Prepared update trackers and change requests and distributed them to the team on time.
  • Calibrated the LMS according to the schedule.
  • Analyse the errors and conduct feedback sessions with the trainees.
  • Trainees are given refresher courses as needed.
  • Review client specifications and prepare training manuals.
  • Prepared and maintained training reports for all training in the LMS.
  • Planning, coordinating, scheduling, and measuring training effectiveness, trainer utilization, and training metrics.
  • Ensuring compliance with all training policies and adherence to training schedules.
  • Prepared instructional materials in handbooks, visual aids, and demonstration models.

Subject Matter Expert (Team Lead / Trainer)

Exela Technologies
Salem
03.2016 - 03.2021
  • Managing all PO and NON-PO invoice postings within the TAT time.
  • Vendor Master checks, verifies, and updates whenever necessary.
  • Day-to-Day query resolution and pending invoice follow-up with various stakeholders.
  • Managing month-end Closing tasks such as AP Trade Payable and GL reconciliation.
  • Invoice Processing for Customers in the United States, Europe, and Asia-Pacific.
  • Act has a strong SME team in quality and production.
  • Handling errors received from customers.
  • Following the update through calls and emails.
  • Handling customers' issues and resolving various problems.
  • Decisions are made during weekly client calls.
  • Managed, coordinated, and delivered projects to meet agreed timeframes and budget constraints.
  • Designed and implemented successful business performance plans that significantly increased operational efficiency.
  • Led a team of 35+ people.
  • Coaching to help team members improve their skill sets.
  • Motivating team members to accomplish their goals.
    Problem solving.
  • Allocating and managing resources.
  • Reporting progress to stakeholders.
  • Nurturing team member strengths and identifying areas for improvement.
  • Representing and advocating for team needs.

Processor

SourceHOV (Now part of Exela Technologies)
Salem
09.2012 - 02.2016
  • Creating vendor codes as per the agreement.
  • Invoice receipt, verification, and processing.
  • Invoices, both PO and NON-PO, are processed.
  • Invoice Processing for Customers in the United States, Europe, and Asia-Pacific.
  • Credit note processing.
  • GRIR reconciliation reporting of aged GR lines.
  • Resolving queries regarding vendor invoices and employee reimbursement through email and phone
  • Two-way and three-way payments match.

Education

MBA - HR And Business Analyst

Gnanamani College of Technology
Namakkal
04-2023

Master of Arts - Accounting And Finance

Salem Sowdeswari College
Salem
05-2017

Bachelor of Arts - Accounting And Finance

Salem Sowdeswari College
Salem
05-2012

Certification

English Type Writing Lower

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Timeline

Training Coordinator

Exela Technologies
08.2023 - Current

Senior Trainer

Exela Technologies
08.2022 - 08.2023

Trainer

Exela Technologies
04.2021 - 06.2022

Subject Matter Expert (Team Lead / Trainer)

Exela Technologies
03.2016 - 03.2021

Processor

SourceHOV (Now part of Exela Technologies)
09.2012 - 02.2016

MBA - HR And Business Analyst

Gnanamani College of Technology

Master of Arts - Accounting And Finance

Salem Sowdeswari College

Bachelor of Arts - Accounting And Finance

Salem Sowdeswari College

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Divakar Ayyappan