Divakar Sekar

• Empathy in understanding customer requirements. Indulged in product functionality explanation to team and clients about SAAS products, which enhances product and led to higher sales growth
• Successful lead generation by directly meeting corporate clients and Cracking high Revenue orders.
• Establishing team and staff targets as reflection of company's objectives. Proving accurate information to senior associates on key issues
• Successful handled top Corporate directly, which in turn has increased base Revenue Building customer relationship to ensure Smooth selling
• Increasing customer base by churning competition accounts
• Handling Account Managers to generate Revenue from Existing customer and New Customers.

Job Role:

Position Held:

Products Handled : Apple, Cisco, Kramer, Autodesk, Adobe, DELL, Lenovo, HP, Unity, SketchUP, Jamf, VMware, Logitech VC, KRAMER, Samsung, etc

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in team-building activities to enhance working relationships.
• Improved operations through consistent hard work and dedication.
• Developed and maintained courteous and effective working relationships.
• Increased customer satisfaction by resolving issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Used Microsoft Word and other software tools to create documents and other communications.
• Led projects and analyzed data to identify opportunities for improvement.