Divanshi Jain

I am a Delivery Lead at Acuity Knowledge Partners and my role here is to provide data related consultation to our client. Few of my responsibilities are-

• Create strategic roadmaps through a comprehensive analysis of data, pinpointing root causes, and subsequently crafting project outlines with detailed action plans.
• Understand Vendors requests, ensure timely completion of the projects/deliverables.
• Comprehend vendor changes, identify the impact, and implement changes.
• Improve processes, maintain procedures, and monitor team performance.
• Communicate with vendors regarding the issue.
• Work revolves majorly around the issues like -file delays, missing files, additional data in the file.
• Caters queries from other teams related to the data by vendors.
• Responsible for rolling out organization wide announcements to all the users of dataset for the respective change.
• Complete paperwork, recognizing discrepancies and promptly addressing for resolution.
• Learned and adapted quickly to new technology and software applications.
• Assist day-to-day operations, working efficiently and productively with all team members.

• Analyzed large amounts of data to identify trends and find patterns and hidden stories within data.
• Leveraged text, charts and graphs to communicate findings in understandable format.
• Collaborated with stakeholders to identify business needs and data sources.
• Maintained accurate company datasets on S&P platforms – CapitalIQ Pro (market intelligence) and Capital IQ
• Maintaining KPIs for client enquiries, such as acknowledging and addressing client requests, to make sure that quality responses are given within the allotted TAT for the business's product, Kensho link
• Driving client first strategy ensuring team members are consistently sensitized on the value it drives
• managed client centric projects independently including scoping the project, Problem Statement, implementation Roadmap, Communication ETAs, Monitoring progress
• Worked closely with Operations and Data Management group on resolving complex customer questions
• Worked on ingesting the vendor data (Crunchbase) in the database using the confidence scores
• Dealt with hierarchies, internal re-organization, mergers, and acquisitions
• Managed a variety of processes, such as the S&P 1600 and Nth level procedures
• Used research databases/platforms such as CapitalIQ Pro, Capital IQ, SEC, NIC, Beta Company House, Web Check, Companies House, Ratings Direct and US States Business Registers
• Mentored and trained 45 existing researchers as well as over 25 new hires in two international locations