DIVEAK KUMAR RUSTOGI
Indirapuram
Summary
I oversee comprehensive laboratory functions across Hematology, Clinical Pathology, Serology, Biochemistry, and Microbiology. My role involves ensuring quality assurance through EQAS/IQC, monitoring KPIs and quality indicators, and maintaining compliance with LIS verification, calibration schedules, and CV%. I lead a multidisciplinary team, managing hiring, training, and staff development, while also supervising inventory, procurement, and vendor coordination. I develop SOPs for new tests, troubleshoot equipment issues, and manage reagent preparation. With strong problem-solving skills, I ensure accurate documentation, excellent client service, and foster a collaborative, high-performance team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Deputy General Manager – Lab Operations and Quality
Redcliffe Labs Noida
Noida
07.2021 - 06.2025
- Worked as Deputy General Manager – Lab Operations and Quality at Redcliffe Labs Private. Ltd. from July 19, 2021, to June 10, 2025.
- Oversaw multiple departments: Haematology, Clinical Pathology, Serology, Biochemistry, and Microbiology.
- Managed daily lab operations and ensured adherence to quality standards, including EQAS, IQC, KPI, and quality indicator monitoring.
- Handled LIS verifications, calibration schedules, preventive maintenance, and monitoring of CV%.
- Led a team, managing recruitment, training, performance evaluation, and staff development.
- Ensured timely and accurate task execution through effective planning and coordination.
- Collaborated with purchase and store departments for inventory control and vendor management.
- Maintained accurate documentation and created professional reports using Microsoft Word.
- Provided high-quality service to clients, customers, and internal teams.
- Oversaw equipment maintenance, troubleshooting, reagent preparation, and quality control tasks.
- Implemented new test formats and ensured smooth operational integration.
- Demonstrated strong critical thinking, decision-making, and problem-solving skills.
- Actively contributed to fostering a positive and collaborative team environment.
Senior Scientific Officer
DR DANGS LAB NEW DELHI
New Delhi
08.2018 - 07.2021
- Served as Senior Scientific Officer (Aug 2018 – Jul 2021), specializing in Haematology, Clinical Pathology, and Infectious Serology.
- Performed in-depth analyses of laboratory observations, ensuring high standards of data integrity and accuracy.
- Maintained comprehensive documentation and upheld strict quality control standards in all laboratory processes.
- Conducted training programs for technologists, focusing on the effective and safe use of laboratory equipment.
- Demonstrated proficiency in ELISA methodologies and operated the Phadia 250 system for advanced allergy testing.
- Carried out a range of diagnostic tests for blood disorders including anaemia, leukaemia, and clotting abnormalities.
- Ensured accurate and timely results through expert handling of haematology and pathology instruments.
Senior Scientific Officer
DIAGNO LABS INDIA PVT LTD
09.2017 - 08.2018
- Senior Scientific Officer- September 2017 – August 2018
- Conducted diagnostic testing in Haematology and Clinical Pathology, rigorously analysing results for accuracy, critical limits, and clinical acceptability.
- Performed a broad spectrum of diagnostic tests with proficiency, functioning as a Medical Laboratory Technician across all core laboratory departments.
- Executed and evaluated diagnostic procedures to ensure the consistent delivery of accurate, reliable, and high-quality laboratory results.
Medical Laboratory Technician
QUEST DIAGNOSTICS INDIA PVT LTD
09.2016 - 09.2017
- Medical Laboratory Technician -September 2016 – September 2017
- Independently performed a wide range of routine Haematology and Clinical Pathology tests with accuracy and precision, ensuring high-quality diagnostic results.
- Executed laboratory procedures in compliance with standard operating protocols and safety guidelines.
- Successfully conducted method development experiments to identify, troubleshoot, and resolve technical issues, contributing to improved lab efficiency and reliability.
- Demonstrated strong analytical skills and attention to detail in performing quality control and maintaining equipment functionality.
Medical Laboratory Technician
ST. STEPHEN, S HOSPITAL, NEW DELHI
New Delhi
09.2013 - 06.2016
- Medical Laboratory Technician SEPTEMBER 2013- JUNE 2016
- Proficiently performed diagnostic testing across all departments, ensuring accurate analysis of results concerning acceptability and critical limits.
Medical Laboratory Technician
HOLY FAMILY HOSPITAL, NEW DELHI
New Delhi
09.2010 - 08.2011
- Medical Laboratory Technician SEPTEMBER 2010- AUGUST 2011
- Performed diagnostic testing across all departments as part of the trainee program.
Education
M.Sc. - Microbiology
National Institute of Medical Science
B.Sc. - Medical Laboratory Technology
Punjab Technical University
Diploma - Medical Laboratory Technology
Indian Medical Association
Class XII - Science Stream
CBSE Board
Class X - undefined
CBSE Board
Skills
- Proficient in Microsoft Office Suite: Word, Excel, Outlook, and Exchange
- Experience with WordPerfect
- Strong understanding of laboratory processes and documentation
Certification
- Actively participated in Internal Audits, contributing to the implementation and maintenance of Laboratory Quality Management Systems in accordance with ISO 15189:2012.
- Attended a Workshop on NEWBORN SCREENING to enhance knowledge and skills within this specialized domain.
- Received certification of participation in "Next Generation Hematology and The Role of Quality Control-2025."
- I received certification of participation in "Diagnostic series -2025. Topic- Approach to peripheral blood examination."
- Received certification of participation in "Basics of QC and Sigma metrics-abbott-2024."
- Received certification of participation in "Riqas introduction and report interpretation-2024."
HANDS ON EXPERIENCE
- Sysmex XN 1000 Fully Automatic Hematology Analyzer
- Elite580 Fully Automatic Hematology Analyzer
- Yumizen 1500 (Horiba) Fully Automatic Hematology Analyzer
- ACL TOP 350 fully automated coagulation analyzer
- STA Compact Max3 (Stago) fully automated coagulation analyzer
- Variant II Turbo HbA1c Analyzer
- D-10 (Bio-Rad) fully automated analyzer for HbA1c and HPLC
- ORTHO Workstation for DCT, ICT & Blood grouping
- PLEXMAT4
- ELISA PR4100
- Phadia 250
- Cobas 8000 Modular (ISE, C502, E602) analyzer
- Abbott Alinity-ci: Fully Automated Bio–Chemistry Hormones Analyzers
- In Hematology and Clinical Pathology, able to look at slides specifically identify abnormal cells, differential counts, abnormal platelets, and cases of leukemia.
- Performed autoimmune panel testing including ANA screening by IFA and confirmation by Immunoblot in accordance with standard protocols.
- Conducted and interpreted ANA (Antinuclear Antibody) tests using Indirect Immunofluorescence (IFA) and line Immunoblot assay for diagnosis of autoimmune disorders.
- Maintained quality control and calibration procedures for IFA microscopy and immunoblot platforms.
References
Gurpreet Kaur, Malik, VP – Lab Operations, +91 92050 55117, Redcliffe Labs
Disclaimer
Please consider this as my declaration that all the above-mentioned information is true to the best of my knowledge and belief.
Timeline
Deputy General Manager – Lab Operations and Quality
Redcliffe Labs Noida
07.2021 - 06.2025
Senior Scientific Officer
DR DANGS LAB NEW DELHI
08.2018 - 07.2021
Senior Scientific Officer
DIAGNO LABS INDIA PVT LTD
09.2017 - 08.2018
Medical Laboratory Technician
QUEST DIAGNOSTICS INDIA PVT LTD
09.2016 - 09.2017
Medical Laboratory Technician
ST. STEPHEN, S HOSPITAL, NEW DELHI
09.2013 - 06.2016
Medical Laboratory Technician
HOLY FAMILY HOSPITAL, NEW DELHI
09.2010 - 08.2011
B.Sc. - Medical Laboratory Technology
Punjab Technical University
Diploma - Medical Laboratory Technology
Indian Medical Association
Class XII - Science Stream
CBSE Board
Class X - undefined
CBSE Board
M.Sc. - Microbiology
National Institute of Medical Science