Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Languages
Timeline
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DIVEENA JUDITH MARTIS

Bengaluru

Summary

Dynamic Control Manager at JP Morgan Chase with expertise in risk assessment and regulatory compliance. Proven track record in streamlining processes and enhancing governance frameworks. Adept at incident reporting and fostering collaboration across teams to drive product support and process optimization. Committed to delivering impactful results in complex environments.

Overview

10
10
years of professional experience

Work History

Control Manager

JP Morgan Chase
Bengaluru
07.2024 - Current
  • Responsible for performing end to end risk assessment (RCSA) for the Treasury and Banking Operations.
  • Review obligations and compliance risk assessments for business.
  • Support product change, and implement appropriate controls and governance.
  • Facilitated communication of product, technology, requirements, operations, compliance, risk, and key stakeholders.
  • Streamlined a process for loss reporting within Chase UK Bank to be in line with firmwide requirements.
  • Drive ad hoc assignments, including facilitation of brainstorming sessions, risk assessment workshops, operational risk reviews, and Risk Event Reporting (RED/Loss)
  • Attended a product and Risk Assessment Framework offsite in London ahead of launching new products to work closely with the business and create customer journeys by identifying various scenarios that could be potential regulatory breaches.
  • Actively participated in product cabinet and Executive/control committees to enhance governance and oversight model.

Lead

State Street Global Solutions Pvt Ltd
Bengaluru
06.2019 - 07.2024
  • Proactively monitored Key Risk Indicators (KRIs) on a daily, weekly, and monthly basis, driving risk mitigation through a transparent governance framework involving global stakeholders.
  • Managed Control Spoke functions, ensuring timely and accurate monitoring, processing, and reporting of all control activities across the operations team.
  • Reported incidents through the GBS framework and collaborated with business units to implement and track effective remediation plans for timely resolution.
  • Regularly backtested corrective measures to ensure thorough documentation and evidence of action completion, mitigating risk exposure.
  • Attended weekly control meetings, followed up on assigned actions, and facilitated cross-functional coordination to ensure completion of control objectives.
  • Actively contributed to TRAP reporting by identifying aged items, providing trend analysis, and detailing remediation steps to drive continuous improvement in risk and control management.
  • Contributed to product change initiatives by ensuring robust governance and oversight, driving alignment with risk management frameworks, and enhancing operational controls throughout the process.

Analyst

Ocwen Financial Solutions Pvt. Ltd.
09.2015 - 05.2019
  • Led validation testing of action plans for GSE-related audits, ensuring alignment with compliance requirements and operational standards.
  • Designed and implemented testing strategies to verify the effectiveness of controls and processes outlined in action plans.
  • Coordinated cross-functional efforts between Compliance, Legal, Internal Audit, and business units to resolve audit issues, and ensure timely remediation.
  • Produced executive-level reports summarizing audit findings, action plan status, and risk mitigation efforts for senior management and Risk Committees.
  • Managed critical partnerships by ensuring thorough documentation and reporting consistency.

Education

Bachelors in Commerce -

Kuvempu University
Shivamogga

Skills

  • Risk assessment
  • Regulatory compliance
  • Process optimization
  • Data analysis
  • Incident reporting
  • Control frameworks

Accomplishments

Attended the Product Cabinet meeting in London ahead of the launch of Borrow in person, contributing valuable insights and recommendations to ensure a smooth and impactful introduction of the product to the market

Disclaimer

I hereby declare that the above mentioned information is true to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Languages

  • English
  • Hindi
  • Kannada
  • Konkani

Timeline

Control Manager

JP Morgan Chase
07.2024 - Current

Lead

State Street Global Solutions Pvt Ltd
06.2019 - 07.2024

Analyst

Ocwen Financial Solutions Pvt. Ltd.
09.2015 - 05.2019

Bachelors in Commerce -

Kuvempu University

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DIVEENA JUDITH MARTIS