Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
DIVESH SAINI

DIVESH SAINI

Faridabad

Summary

  • To continuously strive for higher achievement in life and establish myself as a perfect and accept challenging work and contribute forward the success of esteem organization by hard work and acquired skills.
  • Experience Summary:
  • Total experience : 9 Years
  • Linux System Administration : 7 years
  • AWS Cloud, SRE & DevOps - 6 years

Overview

10
10
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer (SRE-II)

Magnit Global India Pvt Ltd (Client - Adobe)
09.2022 - 12.2025
  • Managed the application "campaign" on AWS cloud infrastructure, ensuring reliable operations, performance optimization, and prompt resolution of complex issues.
  • We're also Managing OpenStack cloud infrastructure services.
  • Troubleshooting and resolving issues related to Compute, Cloud Database(DBAAS), Cloud Storage(CBS) and Load Balancer(LBAAS) and Cinder.
  • Optimized and automated deployment processes using Jenkins, reducing deployment time by 80% and minimizing service disruption.
  • Implemented Ansible playbooks for automated configuration management across cloud instances.
  • Utilized Jira for end-to-end ticket management, including creating, updating, tracking, and closing tasks and bugs.
  • Provisioned and managed infrastructure for newly on-boarded customers using Terraform, ensuring consistent, scalable, and automated environment setup.
  • Managing Route 53 (DNS), creating various records A, PTR, NS, TXT and troubleshooting issues related to DKIM, SPF, DMARC records.
  • Managed AWS ACM certificates and implemented SSL/TLS configurations across Application Load Balancers (ALB/NLB) and CloudFront distributions to ensure secure end-to-end communication.
  • Monitored application performance using NewRelic, Prometheus and Grafana and analyzed service logs in Splunk for proactive issue resolution.
  • Working on DB activities like DB (PostgreSQL) Refresh, Restoration, Vacuum.

Senior Cloud Operations Engineer

To The New
03.2022 - 08.2022
  • Managing the infrastructure on AWS.
  • Troubleshooting production related issues.
  • Managed all severities Incidents raised by customer within SLA.
  • Exposed to bug tracking tool freshdesk in the work environment.
  • Managing services like ec2, s3, load balancer, vpc, rds.
  • Vulnerability scan and apply the workaround.

DevOps Engineer

Magic Software Pvt. Ltd
07.2021 - 03.2022
  • Managing the infrastructure on GCP.
  • Working on Staging & Production deployment through terraform.
  • OS Patching in Review, Build, Staging & Production env on GCP through terraform.
  • Monitoring Infrastructure through Datadog & Pagerduty.
  • Renewal of SSL Certificates.
  • Load files from SFTP server to our jobs server for file processing for client such as RBC.
  • Create new Ubuntu images through Packer, using ansible as provisioner.
  • Managing flowdock deployments on review environment.
  • Creating/Deleting user access through terraform.

DevOps Engineer

Futuresoft India Pvt. Ltd
09.2019 - 06.2021
  • Troubleshooting production issues & customer issues related to our devices.
  • Managing Server health, performance, port monitoring using Zabbix & Cloudwatch & kibana.
  • Write shell scripts to automate tasks like taking daily backup of database, tomcat access logs, application logs and upload the backup on S3 Bucket.
  • Managing databases like Mariadb(RDS), Mongodb & Cassandra.
  • Disk management by adding extra EBS volume or increasing root/ebs disk size using growpart command.
  • Managing Users & Group Administration on linux servers.
  • Handling File permission related issues like SUID, SGID, stickybit & ACL.

Senior Software Engineer

Reve Systems India Pvt. Ltd
03.2016 - 09.2019
  • Handling Client issues related to Voip Dailer and provide them good solution.
  • Configure servers for RTP(Real-time transport protocol) & SIP(Signal initiation protocol).
  • Checking logs on server, observing & troubleshoot media packet loss.
  • Discussion with development team to make product more stable.
  • Managing swap space and handing swap related issues.

Education

B.sc -

Pt. Jawahar Lal Nehru government college
Faridabad
01.2014

12th - PCB

Vidya Mandir Public School
Faridabad,Sec-15A
01-2009

Skills

  • AWS Cloud Services, Openstack Cloud
  • Scripting - Shell Scripting
  • Configuration management - Ansible, Packer
  • Infrastructure Provisioning - Terraform
  • Observability & Monitoring - Zabbix, Datadog, Pagerduty, Prometheus, Grafana, Splunk
  • CI/CD - Jenkins, ArgoCD
  • DB - Mariadb, Postgres
  • DVCS - GIT
  • Containerization technologies - Docker, Kubernetes

Certification

  • RHCSA v7.0 (Red Hat certified system Administration), 150-230-381
  • RHCE v7.0 (Red Hat certified Engineer), 150-230-381

Timeline

Site Reliability Engineer (SRE-II)

Magnit Global India Pvt Ltd (Client - Adobe)
09.2022 - 12.2025

Senior Cloud Operations Engineer

To The New
03.2022 - 08.2022

DevOps Engineer

Magic Software Pvt. Ltd
07.2021 - 03.2022

DevOps Engineer

Futuresoft India Pvt. Ltd
09.2019 - 06.2021

Senior Software Engineer

Reve Systems India Pvt. Ltd
03.2016 - 09.2019

B.sc -

Pt. Jawahar Lal Nehru government college

12th - PCB

Vidya Mandir Public School
DIVESH SAINI