Hi, I’m
Divjot Singh Narula
Summary
Skilled communicator and problem solver committed to creating positive customer experiences. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Currently completing CSC Level 1 to ensure a promising career in finance and banking.
Overview
4
years of professional experience
2
Certifications
Work History
U-HAUL
CUSTOMER SERVICE ASSOCIATE
10.2023 - Current
Job overview
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Assist customers inside and outside a U-Haul center with U-Haul products and services
- Responsible for submitting daily cash and closing account books by EOD
- Install hitches and trailer wiring
- Responded to customer calls and emails to answer questions about products and services.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Educated customers about billing, payment processing and support policies and procedures.
OSMOWS PETERBOROUGH
SALES ASSOCIATE
01.2023 - 04.2023
Job overview
- Lead the team as a team leader for shift
- Responsible for creating weekly schedule for the team
- Ensure smooth customer service by providing support to the team at front line
- Work with team members on the floor to ensure inventory is up to date
- Responsible for submitting daily cash and closing account books by EOD
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
WALMART INC.
ACCOUNTING OFFICE ASSOCIATE
03.2021 - 01.2023
Job overview
- Tracked daily cash flow
- Responsible for ensuring matching of coins
- Ensured the submission of cash and cheques to Walmart Home office
- Ensured accurate documentation for the account office
- Worked with account officer to ensure all the bookkeeping is accurate and according to Walmart accounting standard
WALMART INC.
DSD RECEIVER
05.2020 - 02.2021
Job overview
- Responsible for inventory tracking
- Ensured accurate inventory orders
- Responsible for receiving inventory and confirming the delivery
- Responsible for ordering the inventory based on team's feedback
- Resolved vendor errors with receiving policies to eliminate excessive inventory.
- Processed reclaims and returns to vendors and warehouse for credit.
- Entered DSD invoices into inventory system for prompt record keeping.
- Processed daily and weekly DSD tickets to file invoices.
- Tracked product for DSD vendors to verify invoices.
- Conducted CAO-related activities, stocking, and rotating cigarette cartons.
Education
TRENT UNIVERSITY
BUSINESS ADMINISTRATION BACHELORS PROGRAM from Accounting and Finance
09.2019 - 2023.07
Skills
Adaptableundefined
Certification
CANADIAN SECURITIES COURSE, CANADIAN SECURITIES INSTITUTE, LEVEL 1, 04/01/23
Timeline
CUSTOMER SERVICE ASSOCIATE
U-HAUL
10.2023 - Current
SALES ASSOCIATE
OSMOWS PETERBOROUGH
01.2023 - 04.2023
ACCOUNTING OFFICE ASSOCIATE
WALMART INC.
03.2021 - 01.2023
DSD RECEIVER
WALMART INC.
05.2020 - 02.2021
TRENT UNIVERSITY
BUSINESS ADMINISTRATION BACHELORS PROGRAM from Accounting and Finance
09.2019 - 2023.07
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