Summary
Overview
Work History
Education
Skills
Certifications And Workshops
Leadership And Activities
Timeline
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Divya Arora

Greater Noida West

Summary

Motivated professional offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Equipped with analytics and reporting experience to provide insights using data-driven philosophy.

Overview

3
3
years of professional experience

Work History

Data Research Analyst Intern

S&P Global
Gurugaon
04.2024 - 03.2025
  • Analyzed financial data using Microsoft Office tools.
  • Summarized financial data using company software and dashboards.
  • Adapted to business process changes, and optimized data-driven solutions.

Customer Support Associate

Amazon
04.2023 - 07.2023
  • Resolved North American customer inquiries, enhancing satisfaction.
  • Handled customer service via chats and emails.
  • Created detailed reports for escalated customer cases.

Intern

MBA Hub
09.2022 - 10.2022
  • Analyzed Demat account management and operations under RBI norms.
  • Maintained accurate records of all activities performed throughout internship period.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Equity Research Project

Birla Sunrise Ltd
  • Conducted financial analysis using Porter's Model, SWOT, and PESTLE.
  • Researched the macroeconomic impact on the automobile industry.

Education

Master of Business Administration (MBA) - Finance & Human Resource

ABES Business School (AKTU)
Noida
07-2023

Bachelor of Business Administration (BBA) - Human Resource

Teerthankar Mahaveer Institute
Moradabad
08-2021

Skills

  • Financial modeling
  • Bookkeeping
  • Advanced Excel
  • Financial research
  • Reporting
  • Team collaboration
  • Critical thinking
  • Verbal and written communication

Certifications And Workshops

  • Capital Market Workshop, BSE
  • Advanced Excel Workshop

Leadership And Activities

  • E-cell member: Organized learning drives and industry sessions.
  • Alumni committee member: Teerthankar Mahaveer Institute.
  • Group Leader, Project Vidhya: Led an outreach campaign for municipal schools.

Timeline

Data Research Analyst Intern

S&P Global
04.2024 - 03.2025

Customer Support Associate

Amazon
04.2023 - 07.2023

Intern

MBA Hub
09.2022 - 10.2022

Equity Research Project

Birla Sunrise Ltd

Master of Business Administration (MBA) - Finance & Human Resource

ABES Business School (AKTU)

Bachelor of Business Administration (BBA) - Human Resource

Teerthankar Mahaveer Institute

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Divya Arora