Divya Arora
Revenue Generation
Noida
Summary
Dynamic business strategist with extensive experience in driving enterprise growth through innovative planning and execution. Expertise in revenue enhancement, building profitable partnerships, and engaging key stakeholders to create impactful market outreach initiatives. Proven ability to cultivate a diverse customer network while establishing service benchmarks and protocols that ensure operational excellence. Committed to delivering results that align with organizational goals and foster sustainable success.
Overview
9
9
years of professional experience
Work History
Senior Sales and Marketing Manager
IMARC Services Private Limited
04.2023 - Current
- Convening with prospect clients to showcase IMARC’s capacities, evaluate their requirements, and deliberate on project extent; delivering sales pitches and product showcases; creating synopses and structuring propositions.
- Educating and mentoring newly onboarded team members, engage in practice calls alongside them to assist in deal closure, contributing to proposal creation, and developing call scripts and templates for client interactions.
- Analyzed sales and marketing data for improved strategies.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Consultant (Sales and Business Development)
IMARC Services Private Limited
08.2019 - 03.2023
- Presenting and promoting syndicated market research reports, along with personalized custom solutions (including price analysis, competitor benchmarking, techno-commercial studies, consumer surveys, etc.).
- Providing market intelligence information encompassing aspects such as market size, share, prominent stakeholders, recent investments, key suppliers, and clients, and value chain analysis.
- In daily operations, tasks include handling incoming leads, pursuing potential clients through emails and phone calls, as well as overseeing activities related to negotiating and finalizing deals, to ensure seamless sales and order processing.
- Proficient in navigating the vendor registration process, gathering and submitting necessary documentation, and highly familiar with platforms such as SAP, Ariba, and Coupa.
- Initially a member of the outbound team, I achieved success in generating leads via cold calls, emails, and LinkedIn connections. Currently, I am a vital part of the inbound team, tasked with generating revenue from SEO inquiries.
- Engaging with domestic, as well as international clients across a range of industries, including Food and Beverage, Chemicals, Logistics, Healthcare, Packaging, and more.
- Managing the database and lead pipeline using CRM tools like Freshworks and MS Excel, including tasks such as re-establishing contact with previous prospects and fostering ongoing relationships with current accounts to drive revenue growth.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Business Development Executive
Concept International Business Consulting Pvt Ltd (Now Acclime India)
08.2016 - 05.2019
- Accountable for overseeing Business Development activities within the North American region initially, and subsequently expanding efforts to engage potential clients in the Australian market.
- Conduct initial level calls and lead discussions regarding service offerings, comprehending the need gap.
- Composed proposals, presentations, industry whitepapers, and pitch documents tailored for industries such as Food & Beverage, furniture, and automotive, targeting India market entry. These documents encompassed thorough research and analysis of respective sectors, market trends, investments, initiatives, and the competitive landscape.
- Contributed as a member of the client servicing team, involved in the seamless execution of comprehensive consulting projects, encompassing activities ranging from devising go-to-market (GTM) strategies to facilitating acquisitions, and conducting exhaustive market and consumer research.
Education
Master of Arts - Economics
IGNOU
01.2019
B.A. (Hons) - Economics
University of Delhi
01.2016
Intermediate - CBSE Board
Mariampur Sr Sec School
Kanpur01.2013
High School - CBSE Board
Mariampur Sr Sec School
Kanpur01.2011
Skills
Business Research, crafting impactful Presentations & Proposals
Strategic Thinking, data analysis
Problem Solving; customer-centric approach
Microsoft office suite, CRM (Freshworks)
Rapport and relationship building
Contract negotiations
Timeline
Senior Sales and Marketing Manager
IMARC Services Private Limited
04.2023 - Current
Consultant (Sales and Business Development)
IMARC Services Private Limited
08.2019 - 03.2023
Business Development Executive
Concept International Business Consulting Pvt Ltd (Now Acclime India)
08.2016 - 05.2019
B.A. (Hons) - Economics
University of Delhi
Intermediate - CBSE Board
Mariampur Sr Sec School
High School - CBSE Board
Mariampur Sr Sec School
Master of Arts - Economics
IGNOU