Divya Babbar
Pune
Summary
Operations and Program Coordination Professional experienced in managing multi-stakeholder workflows and coordinating cross-functional teams. Delivered operational support through vendor coordination, stakeholder engagement, and process execution, contributing to efficiency in fast-paced environments. Focused on maintaining detail-oriented and reliable operational delivery across teams.
Overview
18
18
years of professional experience
Work History
Full time Homemaker and New mother
Home
Pune
01.2020 - Current
Manager Marketing
Deakin University
New Delhi
07.2019 - 12.2020
- Coordinated end-to-end student recruitment operations across multiple agency partners (14–17 partners across India), ensuring smooth workflow from lead generation to enrollment
- Managed application tracking, screening, and documentation processes to ensure compliance and accurate financial verification
- Generated market insights and reports to inform strategic decision-making and refine recruitment strategies
- Acted as a key coordination point between students, agency partners, and internal university stakeholders
- Maintained structured communication workflows with students and partners across the enrolment lifecycle
- Developed and delivered training sessions for partners and internal teams to enhance understanding of programme updates and processes
- Supported planning and execution of recruitment events, including logistics, stakeholder coordination, and follow-ups
Manager - CLOUD Campus
Deakin University
12.2018 - 06.2019
- Identified target segments and coordinated outreach strategies with partners to maximize engagement
- Managed communication workflows to enhance student engagement and conversion rates
- Coordinated with faculty and stakeholders to ensure alignment in programme delivery and outreach efforts
- Supported launch and operational rollout of online education programme in India
Manager Marketing
Inorbit Malls (India) Pvt. Ltd.
Hyderabad and Mumbai
07.2016 - 11.2018
- Led execution of mall-wide marketing and operational initiatives across multiple stakeholders including retailers, agencies, and vendors
- Managed relationships with 100+ retail partners, aligning and executing joint initiatives for mutual benefit
- Coordinated campaigns, events, and promotional activities, increasing footfall and revenue
- Ensured seamless execution of events and campaigns through structured planning and coordination
- Oversaw vendor coordination with media, event agencies, and promotional partners, ensuring effective collaboration
- Monitored budgets and tracked performance of campaigns and initiatives
- Managed Space on Hire (SOH) revenue operations, exceeding annual targets (₹12.49 Cr → ₹13.5 Cr)
Manager, Special Projects
India Going Pink – Pinkathon (NGO Initiative)
Mumbai
01.2016 - 07.2016
- Coordinated execution of large-scale events with sponsors, partners, NGOs, and community groups to ensure alignment and engagement
- Managed partnerships and stakeholder engagement to secure event participation and sponsorship, enhancing collaboration and support
- Ensured end-to-end execution from planning to post-event reporting
- Led communication and outreach efforts including press releases and influencer engagement
- Supported fundraising efforts (raised ~₹15 lakh in one city)
Freelance Costume Stylist
Indian Cinema and Media Industry
Mumbai
01.2013 - 12.2015
- Coordinated production teams, designers, and artists for film and advertising projects to ensure cohesive styling vision
- Managed logistics and timelines for styling requirements across shoots, facilitating seamless execution
- Supported high-pressure, deadline-driven projects by delivering styling solutions on time
Executive, Sales
Reliance Media Works Limited (Reliance Big Cinemas)
Mumbai
03.2012 - 12.2012
- Managed client relationships to enhance cinema sales operations
- Coordinated internal teams and external clients to ensure successful campaign execution
- Managed operational workflows for film screenings and events.
- Coordinated team schedules and resource allocation for daily operations.
- Developed training programs for new staff on customer service standards.
Corporate Relations
Priya Kumar's Training Systems (PKTS)
Mumbai
01.2010 - 02.2012
- Coordinated corporate training programmes for large clients (Infosys, KPMG, DBS), ensuring alignment with client objectives and satisfaction
- Managed client communication and logistics for on-ground programme delivery, enhancing client experience and programme effectiveness
- Supported business development efforts and managed stakeholder relationships, contributing to engagement and long-term partnerships
Associate Knowledge Manager and Consultant
Third Sector Partners (CXO and Board Search for the Social Development Sector)
Mumbai
03.2008 - 01.2010
- Supported senior-level recruitment assignments for NGOs and INGOs
- Managed research, CRM data, and candidate coordination processes
- Worked with organisations like Oxfam, PSI, Earthwatch
Education
Post Graduate Diploma - Human Rights
Indian Institute of Human Rights
New Delhi03-2010
Masters - Home Science
SNDT Women's University
Mumbai03-2007
B. Sc - Home Science
Lady Irwin College, Delhi University
New Delhi03-2005
Skills
- Recruitment operations
- Budget monitoring
- Compliance verification
- Operational efficiency
- Resource allocation
- Scheduling coordination
- Project management
- Risk management
- Stakeholder coordination
- Team collaboration
- Effective communication
Hobbies and Interests
- Travelling
- Music
- Reading
- Cooking
- Styling & Shopping
- Dancing
Extracurricular Activities
Worked with NGO's named DREAMS (Mumbai) and Bal Sahyog (New Delhi), each year during the Master's degree programme. Completed business courses from Saint Hill, London, UK: Dianetics, The Admin Scale, Success Through Communication, Personal Values & Integrity, Problems at work, Overcoming Ups & Downs in Life.
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Full time Homemaker and New mother
Home
01.2020 - Current
Manager Marketing
Deakin University
07.2019 - 12.2020
Manager - CLOUD Campus
Deakin University
12.2018 - 06.2019
Manager Marketing
Inorbit Malls (India) Pvt. Ltd.
07.2016 - 11.2018
Manager, Special Projects
India Going Pink – Pinkathon (NGO Initiative)
01.2016 - 07.2016
Freelance Costume Stylist
Indian Cinema and Media Industry
01.2013 - 12.2015
Executive, Sales
Reliance Media Works Limited (Reliance Big Cinemas)
03.2012 - 12.2012
Corporate Relations
Priya Kumar's Training Systems (PKTS)
01.2010 - 02.2012
Associate Knowledge Manager and Consultant
Third Sector Partners (CXO and Board Search for the Social Development Sector)
03.2008 - 01.2010
Post Graduate Diploma - Human Rights
Indian Institute of Human Rights
Masters - Home Science
SNDT Women's University
B. Sc - Home Science
Lady Irwin College, Delhi University