DIVYA BABURAJ

Currently working in Windows & SLES Elimination project (WalMart) to migrate the applications present in Windows and Linux platforms.
Work experience in migrating Win2k8,Win2k16 servers to Win2k22 and cloud platform.
Completed AWS Foundational course and working on getting certified.
Pretty handy experience in ServiceNow Tool,JIRA and Control Tower to monitor DC's/Applications.
Healthy experience in Logistics Supply Chain Management (YMS) and Middleware (ESB) for 3 years.
Preparing the weekly reports and attending business calls to understand the requirements of client.
Regular connect with Clients on application development to create and implement appropriate solutions.
Application support, which involves working on tickets, pagers and providing work around scripts for critical business impacting issues.
Identified and resolved issues to maintain connectivity and minimize downtime.
Documented and tracked cases in system, updating details for repeat support requests.
Hands-on experience in writing complex Informix/SQL queries and handling Informix Database,Rollout support during Go live for application upgrade.
Good experience in handling incidents without SLA breach. Strong debugging skill in analyzing root cause by debugging with application logs and timely resolution of issues.
Responsible for day-to-day maintenance of the Application including tasks related to identifying and troubleshooting application issues.
Performed regression and system-level testing to verify software quality and function prior to new project proposals.