DIVYA BAJAJ
HRBP
New Delhi
Summary
As an HR Business Partner, my role focuses on aligning HR strategies with business goals. Responsibilities include managing payroll, designing onboarding and offboarding processes, resolving employee issues, and overseeing vendor and client relationships. I ensure strict background verification, lead performance and talent development, drive organizational changes, maintain regulatory compliance, and leverage HR analytics to boost operational effectiveness and business success.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner - Executive
NLB Services
02.2024 - Current
- Managed employee relations issues, such as harassment allegations, work complaints, grievances, disciplinary action, and termination notices
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across the organization
- Conducted exit interviews with departing employees to identify areas of improvement within the organization and handled the employment termination process
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details
- Interpreted and explained human resources policies, procedures, or regulations
- Leverage data analytics to inform strategic decision-making, optimize HR operations, and measure the impact of HR initiatives on business outcomes
- Provided guidance on performance management processes including performance reviews, goal setting, and coaching sessions
- Managed payroll processing activities including time tracking, benefits, administration, and compensation calculations
- Ensure accurate, timely payroll processing and compliance with financial and labor regulations
- Implement and monitor background check processes to maintain a secure and compliant workforce
- Oversee and manage external HR service providers and client relationships to ensure quality service and alignment with business needs
Human Resources - Executive
NLB Services
01.2022 - 01.2024
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping and supported HR functions with emphasis on record keeping, data entry, and general HR tasks to respond quickly to requests for information
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues
- Collaborated closely with internal teams to develop and implement successful human resource systems and processes
- Collaborated with the vendor for background verification of the resources
- Identified and implemented appropriate strategies to increase employee satisfaction and retention
Human Resources Trainee
NLB Services
06.2021 - 12.2021
- Delivered an exceptional level of service to each employee by listening to concerns and answering questions, handled concerns quickly and escalated major issues to the supervisor
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Exceeded goals through effective task prioritization and great work ethic
- Updated spreadsheets made to maintain resource onboarding details
- Worked with team to coordinate company events for employee engagement
Project Intern
University of Chicago Center in Delhi
10.2019 - 11.2019
- Assisted seniors with the center’s fifth anniversary revelries and academic conference held at the Shangri-La Hotel, Delhi
- Planned events and activities, along with maintaining and managing registrations, and designed and created posters and invites for the events and campaigns held at the center as well as outside the center
- Managed daily activities on the center’s social media sites to improve the overall online reach of the center
- Increased site traffic through targeted marketing and social media campaigns
- Managed and worked on the Center’s database consisting of vital information
Education
Bachelor of Commerce
Guru Nanak Institute of Management
Delhi01-2021
Skills
- HRIS Expertise
- Data Analytics
- Timesheet analysis
- Labor Law Knowledge
- Payroll Management
- Project Management
- Employee Engagement
- Performance Evaluation
- Grievance Management
- Benefits Administration
- Diversity and Inclusion Initiatives
- HR Policy Formulation
- Conflict Resolution Techniques
- Microsoft office suit
- Vendor and Client Management
Timeline
Human Resources Business Partner - Executive
NLB Services
02.2024 - Current
Human Resources - Executive
NLB Services
01.2022 - 01.2024
Human Resources Trainee
NLB Services
06.2021 - 12.2021
Project Intern
University of Chicago Center in Delhi
10.2019 - 11.2019
Bachelor of Commerce
Guru Nanak Institute of Management
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