Divya Bhanushali

Lead and mentor a high-performing sales team of 8 to 9 professionals, ensuring the achievement of sales targets and consistent revenue growth, while handling a portfolio worth $1.5 to $2 million.

· Build and nurture strong relationships with C-suite executives and HR decision-makers to drive course adoption and revenue growth for executive education programs.

· Develop and implement targeted sales strategies to expand business opportunities with corporate clients, aligning with company objectives and market demands.

· Oversee the performance and success of multiple executive education programs from prestigious institutions like IIM Kozhikode, Kellogg, ISB, and IIM Lucknow, ensuring effective delivery and client satisfaction.

· Collaborate cross-functionally with the Marketing and Product teams, providing feedback and insights to improve course offerings, marketing strategies, and overall sales performance.

· Monitor and manage the sales pipeline, ensuring timely and successful transitions from prospecting to closing.

· Provide regular performance reports and strategic insights to senior leadership, using data-driven analysis to enhance sales outcomes.

· Gather client feedback to optimise course offerings, increase customer satisfaction, and drive business growth.

· Foster a collaborative team environment that promotes continuous improvement, skill development and achievement of individual and team KPIs.

• Handle portfolio of customized and open programmes delivered in India by reputed B School like IIMs, IITs, SP Jain, ISB and Global school like Wharton.
• Guided senior executives to evaluate the suitable course which will resonate with their aspiration and profile to upgrade their skill sets and knowledge which take them to next level.
• Connect the leads through calls, emails and video call.
• End to end project handling along with team of 8-10 member for each courses and Institute assigned quarterly.
• Coordinating with the delivery team for handling Internal coordination with marketing and management for weekly review and working on solutions
• Identified and maximized sales opportunities and increased customer retention rates. Managing daily reporting, rostering and resourcing

• Performing predictive and prescriptive kind of analytics to meet business outcome and work with marketing team to target right channels and audience to utilize the resources
• Worked to ensure a positive and hassle-free customer experience and handle escalations
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.

• Analyzed past sales data and team performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
• Visited 3 different like Dubai, Qatar and Kuwait for Sales meeting representing the company

• Started career into sales with Lead generation activities through cold calling, LinkedIn activities and whatsapp activities
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
• Utilized internal lead referral tools to solicit new business opportunities and contacts.

• Worked for US based bank into mortgages. Initiated the loan process with document verification as per the zone.
• Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
• Taken responsibilities of an underwriter before loan approval
• Identified and resolved process issues to drive optimal workflow and business growth.
• Developed production techniques and production processes to meet customer and organizational needs.
• Offered data-driven recommendations to align company strategies and process improvement initiatives.