Divya Chandel
Japanese Language Expert
Poanta Sahib
Summary
To contribute my expertise in Japanese business documentation, translation, and quality systems to support IT infrastructure teams. I bring over 7 years of experience enabling cross-functional collaboration between India- and Japan-based teams through accurate written communication and process alignment. To leverage my language proficiency and leadership skills in contributing to the success of the organization. I aim to bring innovative problem-solving and effective leadership to drive growth and achieve strategic objectives.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
SME (Quality System Specialist) - Diabetes
Medtronic
10.2023 - Current
- Ensuring the completion of daily activities, task assignment to the team
- Provide trainings to the new team members and providing the guidance
- Maintains the quarterly/Yearly KPI of individual and team
- Ensuring the process improvements and streamline the task if needed
- Actively communicate and collaborate with process owners, learners, managers and other employees within the organization
- Supported quality management system projects in the medical field, ensuring compliance with regulatory standards.
- Manage Quality system documents (Document Control process)
- Analyze data to identify trends and opportunities for improvement on quality aspects
- Coordinated with Japan-side clients via written communication; served as a bridge for internal teams and documentation processes.
- Delivered accurate Japanese-English translations for technical SOPs, product manuals, and pharmaceutical reports.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Streamlined communication between departments, ensuring that project specifications were clearly understood and met.
- Optimized resource allocation, ensuring projects were completed within the scope.
Japanese Language Expert
Medtronic
01.2022 - 10.2023
- Supported IT and quality audits by preparing bilingual documentation and tracking updates.
- Collaborated with Japan teams through email and written reports; limited verbal communication.
- Created and maintained Japanese documentation for quality system processes.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Mentored and coached team members on QA topics and strategies.
Associate Quality System Specialist (Neurology)
Medtronic
01.2022 - 10.2023
- Supported quality management system projects in the medical field, ensuring compliance with regulatory standards.
- Contributed to quality improvements and operations processes within the organization.
- Prepares reports and/or necessary documentation and provides to applicable stakeholders, both internal and external.
- Mentored junior team members in best practices for system administration, fostering a supportive learning environment.
Japanese Translator and Team Lead
Tech Mahindra
10.2019 - 01.2022
- Lead translation and quality assurance projects focused on medical tools for Japanese pharmaceutical clients.
- Collaborated with cross-functional teams to manage translation workflows, timelines, and project deliverables.
- Supported product marketing initiatives including web page designs for eSales aids in both digital and print formats.
- Managed B2B operations including quotation and invoice creation using ERP tools (SAP, Ariba).
- Assisted in the localization of products and services for the Japanese market, resulting in expanded business opportunities.
Japanese Language Expert
eClerx Services Ltd
12.2017 - 10.2019
- Provided translation and linguistic support for Japanese medical tool projects.
- Worked on SAP Ariba and other ERP systems for managing procurement processes.
- Assisted the marketing team in creating localized content for product launches.
- Optimized deployment processes by streamlining workflows and reducing downtime during system updates.
Education
Bachelor of Arts - Japanese Language
School of Language, Doon University
Dehradun, India 04.2001 -
High School Diploma -
Marshall School
Dehradun 04.2001 -
High School Diploma -
Marshall School
Dehradun 04.2001 -
Skills
Cross-border Team Coordination (India–Japan)
Certification
Completed Quality Systems and Compliance Training (Medtronic)
Timeline
SME (Quality System Specialist) - Diabetes
Medtronic
10.2023 - Current
Japanese Language Expert
Medtronic
01.2022 - 10.2023
Associate Quality System Specialist (Neurology)
Medtronic
01.2022 - 10.2023
Japanese Translator and Team Lead
Tech Mahindra
10.2019 - 01.2022
Japanese Language Expert
eClerx Services Ltd
12.2017 - 10.2019
Bachelor of Arts - Japanese Language
School of Language, Doon University
04.2001 -
High School Diploma -
Marshall School
04.2001 -
High School Diploma -
Marshall School
04.2001 -
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief Date: December 29th, 2025
Work Place: Gurugram
Home Location: Poanta Sahib (Divya Chandel)