Divya Chauhan
New Delhi
Summary
Sales Consultant recognized for delivering impactful product demonstrations that effectively convert leads into customers. Proven track record of achieving sales targets in fast-paced environments. Strong team player committed to driving results and enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Deputy Manager
ECOS MOBILTY & HOSPITALITY LIMITED
New Delhi
11.2024 - Current
- Drove revenue growth through the acquisition and retention of corporate clients.
- Developed and executed sales strategies to enhance opportunities in mobility sector.
- Managed client relationships to ensure high customer satisfaction and repeat business.
- Negotiated contracts and proposals to align with client needs and company objectives.
- Collaborated with cross-functional teams to guarantee seamless service delivery.
- Oversaw corporate and embassy accounts, delivering exceptional service and relationship management.
- Coordinated delegations, providing comprehensive support for seamless experiences.
- Represented company at industry events and networking sessions to strengthen business presence.
SENIOR SALES EXECUTIVE
AVIS INDIA
Gurgaon
10.2023 - 08.2024
- Generated leads by utilizing a provided database and evaluated their eligibility for potential business prospects.
- Delivered persuasive business proposals and presentations, effectively reaching out to key stakeholders.
- Successfully coordinated and facilitated virtual meetings through proactive outreach efforts.
- Led negotiations on contract terms and pricing, achieving mutually beneficial agreements.
- Ensured business development strategies were closely aligned with company objectives through collaboration with internal teams.
- Consistently met and exceeded individual and team sales targets, contributing to overall revenue goals.
- Secured new clients through targeted prospecting and networking.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Participated in industry events and seminars to stay informed on the latest trends and innovations in car rental services.
- Designed marketing campaigns to promote special offers, resulting in increased bookings during off-peak seasons.
INSIDE SALES/CUSTOMER SUPPORT MANAGER
WHAYN.COM
Gurgaon
07.2020 - 05.2023
- Providing customer support and resolving customer queries on calls, What's App, and Emails.
- Handling the CRM App of the organization and supporting the sales team with orders & inventory.
- Lead Generation & assign to the sales team according to the territories.
- Also, Creating a map route for the sales team.
- Coordinated and supervised the team & daily activities and tried to solve the daily sales issues.
- Strengthened customer relationships by conducting periodic portfolio reviews by calls/emails.
INSIDE SALES REPRESENTATIVE
MAP MY INDIA
New Delhi
11.2019 - 06.2020
- Successfully generated and qualified leads using a provided database, identifying viable business opportunities.
- Assigned leads to the sales team based on territorial alignment and created efficient route maps to optimize their efforts.
- Coordination with the sales team to successfully convert leads into business opportunities.
- Provided exceptional customer support, resolving technical issues and addressing other related concerns for our valued customers.
CUSTOMER ACQUISITION SPECIALIST
BIJNIS.COM
New Delhi
12.2016 - 09.2019
- Market research: Analyzing market trends, customer preferences, and competitive landscape to identify potential customer segments and opportunities for acquisition.
- Target audience identification: Defining the characteristics, demographics, and behaviors of the ideal customer to focus marketing efforts effectively.
- Lead generation: Implementing lead generation strategies to capture contact information and create a pipeline of potential customers.
- Analytics and reporting: Tracking and analyzing key performance indicators (KPIs) such as customer acquisition cost (CAC), customer lifetime value (CLTV), conversion rates, and return on investment (ROI).
Education
BACHELOR OF ARTS -
DR. BHIM RAO AMBEDKAR UNIVERSITY
INTERMEDIATE -
UP BOARD
HIGH SCHOOL -
UP BOARD
Skills
- Microsoft Office proficiency
- Client relationship management
- Revenue growth
- Networking skills
- Effective communication
- Partnership marketing strategies
- Negotiation skills
- Product storytelling
- Strategic sales techniques
- CRM software expertise
Hobbies and Interests
- Travelling
- Sports (Badminton)
- Music
- Coaching
- Community Involvement
Personal Information
Date of Birth: 12/06/96
Timeline
Deputy Manager
ECOS MOBILTY & HOSPITALITY LIMITED
11.2024 - Current
SENIOR SALES EXECUTIVE
AVIS INDIA
10.2023 - 08.2024
INSIDE SALES/CUSTOMER SUPPORT MANAGER
WHAYN.COM
07.2020 - 05.2023
INSIDE SALES REPRESENTATIVE
MAP MY INDIA
11.2019 - 06.2020
CUSTOMER ACQUISITION SPECIALIST
BIJNIS.COM
12.2016 - 09.2019
BACHELOR OF ARTS -
DR. BHIM RAO AMBEDKAR UNIVERSITY
INTERMEDIATE -
UP BOARD
HIGH SCHOOL -
UP BOARD
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