Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Declaration
Timeline
Generic

DIVYA CHAVAN

Summary

I have total 8+ years of experience in managing Immigration activities with visa management process for Relevant Documentation, Visa & Work permit Extension, Work Permits. Strong communication and problem-solving skills. Proven ability to manage diverse immigration cases, including visas, handling Level 2 escalation, work permits of various countries.

Overview

8
8
years of professional experience

Work History

Visa Officer

Riya Travels
Pune
05.2022 - 07.2022
  • Expected to understand the visa requirement of the client / customer and guide them with proper information
  • Guide and assist them in the documentation process to obtain necessary visas (Tourist, Business, Work, etc.)
  • Document verification and collection of applications for visa processing
  • Coordination with Embassies/Consulates/ Visa Processing Centers
  • Maintain compliance to the standard operating procedures, manuals etc
  • Without deviation in process.

Visa Executive

WNS Global Service
Pune
01.2017 - 04.2022
  • Handling all Schengen Countries, Australia, Canada, UK, US Business visa & Work permit stamping
  • Issuing documents like Covering letter, Invite letter, Travel Itinerary & Insurance for all countries
  • Staying abreast of changes in immigration law and communicating the updates internally
  • Knowledge of global visa types, processes and experience reviewing case facts to determine the optimal filing type quickly
  • Provide a better and hassle-free support to the client in case of problematic and challenging situations
  • Ensure that the entire process is completed within the assigned Turnaround time
  • Preparing reports on daily basis, weekly basis and monthly basis for performance measurement
  • Attention to detail and accuracy for working with highly confidential data that requires 100% accuracy.

Sr Officer

VFS Global
Pune
05.2014 - 01.2017
  • Lead Operations for mission Australia and handles other Schengen Countries
  • Checking and verifying documents as per the checklist for submission
  • Assisting applicants with visa information, clarifying doubts of the applicants as per the criteria and helping them to simplify their application process
  • Identifying the applicants profile in system before handing over passport
  • Maintaining reports at the end of the day on daily basis for total submission
  • Maintaining the discipline of work to adhere to the process and well keeping of the VAC.

Education

Bachelor of Computer Application -

Ness Wadia College
01-2015

Skills

  • Key Client Relationships
  • Team Management
  • Vendor Management

Accomplishments

  • Received Champion of the Month in January 2016 appreciation for providing best class in service and outstanding productivity.
  • Got Promoted as Senior Officer in April 2016.

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Declaration

I hereby declare that all the information given above is true and correct to the best of my knowledge

Place :                                                                                                                                    Divya Chavan

Date :                                                                                                                             

                                 

Timeline

Visa Officer

Riya Travels
05.2022 - 07.2022

Visa Executive

WNS Global Service
01.2017 - 04.2022

Sr Officer

VFS Global
05.2014 - 01.2017

Bachelor of Computer Application -

Ness Wadia College
DIVYA CHAVAN