Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
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Divya Gopaluni

Quality Engineering Lead / Scrum Master
Bangalore,Karnataka

Summary

Dynamic Quality Engineering Lead and Scrum Master with over 15 years of experience in software testing and quality assurance, including 12 years at Apple. Expertise in SAP integration testing across SD, MM, FICO, and HCM modules, along with API testing using SOAP UI and Postman. Proven ability to shape QA strategies, lead test execution, manage defect resolution and quality gating, while driving stakeholder alignment in large-scale enterprise programs. Recognized for enhancing building best Test Center of excellence for a new client portfolio , quality practices, optimizing system performance, and delivering customer-centric solutions that yield measurable business impact. Experienced with applying engineering principles to real-world problems, leading to impactful solutions. Utilizes analytical skills and technical knowledge to enhance operational efficiency. Track record of effective team collaboration and project completion. Demonstrated expertise in problem-solving and collaboration with cross-functional teams. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

13
13
years of professional experience
1
1
Language
4
4
years of post-secondary education

Work History

Quality Engineering Lead / Scrum Master

Nutrein Ag Solutions
Bangalore
01.2023 - 09.2025
  • As the Test Lead, I was responsible for defining and executing comprehensive test strategies across multiple high-impact digital transformation projects, ensuring quality delivery within complex, integrated enterprise environments. Key responsibilities and achievements included
  • Spearheaded Agile ceremonies, including sprint planning, daily stand-ups, backlog grooming, reviews, and retrospectives, to drive team alignment and delivery excellence.
  • Coached cross-functional teams on Agile and Scrum principles, improving project velocity and delivery success.
  • Managed multiple concurrent projects, prioritizing tasks effectively to meet deadlines and budget constraints.
  • Collaborated with Product Owners and stakeholders to refine requirements and ensure alignment with business goals.
  • Maintained transparency by regularly reporting progress, and facilitating open communication across teams.
  • Designed and executed robust testing strategies to uphold quality standards, and enhance product reliability.
  • Implemented automated testing tools, reducing manual effort, and increasing accuracy and efficiency.
  • Led continuous improvement workshops to identify process inefficiencies and optimize QA practices.
  • Championed quality metrics tracking to inform decision-making and elevate the QA framework.
  • Conducted risk assessments and design reviews to ensure product quality, and minimize project hazards.
  • Streamlined engineering workflows through automation and innovative process improvements.
  • Developed cost estimates and technical specifications for proposals, supporting strategic planning and execution.
  • Mentored junior engineers and QA professionals, fostering skill growth and team effectiveness.
  • Promoted a culture of continuous learning through retrospectives and feedback-driven improvements.
  • Resolved team conflicts and facilitated healthy communication to maintain a collaborative work environment.
  • Built strong relationships with vendors and stakeholders, contributing to cost savings, and seamless coordination.
  • Delivered tailored engineering solutions that met business needs and exceeded customer expectations.
  • Boosted customer satisfaction by proactively addressing concerns and incorporating feedback into product enhancements.
  • Provided strategic input to leadership on process improvements and operational efficiencies.

SAP Success Factors ECP & Workforce Software Implementation (Payroll & Time Management – Australia) :

  • Led end-to-end validation of payroll and time-sheeting functionalities, covering data integrity, pay rule configurations, leave accruals, and compliance with Australian payroll legislation. Defined and implemented comprehensive testing strategies and quality gating processes in collaboration with development and third-party teams to ensure defect-free releases. Coordinated and facilitated User Acceptance testing with business stakeholders, ensuring accurate payroll calculations, seamless user adoption, and full compliance with regulatory standards.

Sidetrade Collections Integration with SAP:

  • Led and oversaw the complete testing portfolio for the centralized collections process, ensuring end-to-end validation of real-time integrations between Sidetrade and SAP. Directed testing strategy, planning, and execution to verify data accuracy, automate collection workflows, and deliver seamless integration that enhanced cash flow management and operational efficiency.

Salesforce Sustainability Implementation:

  • Oversaw functional, integration, and regression testing of Salesforce solutions tailored for crop insurance. Ensured data integrity, user experience validation, and compatibility across internal systems.

OIC to SAP CPI/APIM Migration (50+ services).

  • Led migration testing for over 50 integration services from Oracle Integration Cloud to SAP Integration Suite and Process Orchestration to SAP Integration Suite. Ensured functional parity, performance validation, and coordinated decommissioning of the legacy OIC.

Technical Test Lead

Apple Retail
Bangalore
01.2013 - 01.2023
  • Led end-to-end QA delivery in Agile/Scrum projects, mentoring a 10-member team, coordinating cross-functional data inflows, and facilitating regular client and team status calls through effective project management practices.
  • Owned end-to-end QA activities across requirement analysis, test strategy, planning, execution, and reporting to ensure high-quality releases.
  • Experience in backward compatibility and ETL testing, validating data flows, and ensuring system stability across multiple releases and integrations.
  • Integrated test automation with CI pipelines, enabling continuous execution of automated scripts alongside the build process, to improve release efficiency.
  • Reviewed requirement documents and functional specifications, contributing to test strategy, test plans, and test case design to ensure comprehensive test coverage.
  • Executed manual and automated regression test suites across multiple releases, validating actual vs. Expected results and troubleshooting test failures.
  • Performed end-to-end execution of test scripts and detailed test result analysis, identifying bottlenecks, and resolving issues proactively.
  • Managed defect lifecycle in Radar: logged, triaged, retested, and closed defects, while collaborating closely with development teams for quick turnaround.
  • Conducted root cause analysis (RCA) for recurring issues, reported risks, and potential delivery impacts early, and recommended corrective actions.
  • Delivered daily and weekly QA status reports, dashboards, and test metrics for leadership visibility, ensuring alignment with project milestones, and go-live readiness.

Education

Board of Intermediate Education - MPC

Nalanda Mahila Kalasala
Vijayawada
04.2005

Bachelor of Technology - BioTechnology

K L University
Vijayawada
06.2005 - 04.2009

Skills

Project Management

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Work Availability

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Accomplishments

  • Served as the first QA resource for a new client portfolio, establishing a Test Centre of Excellence from the ground up. Built and led a high-performing team, successfully delivering multiple projects on time with exceptional quality, earning client trust and expanding the engagement with additional projects.
  • Directed the Tosca automation POC initiative from planning to execution, establishing automation standards and enabling organization-wide adoption. Achieved a 70% cost reduction in regression testing through efficient automation using Tosca.
  • Supervised team of 12 staff members.
  • Led performance issue analysis and resolution during an SAP migration initiative, driving system optimization and measurable cost reduction.

Timeline

Quality Engineering Lead / Scrum Master

Nutrein Ag Solutions
01.2023 - 09.2025

Technical Test Lead

Apple Retail
01.2013 - 01.2023

Bachelor of Technology - BioTechnology

K L University
06.2005 - 04.2009

Board of Intermediate Education - MPC

Nalanda Mahila Kalasala
Divya GopaluniQuality Engineering Lead / Scrum Master