DIVYA GOSWAMI

Worked as an Intern in Sri Ram Life Insurance (SLIC) for 2 months.

• Assisted in handling customer documents and ensuring accuracy for policy processing.
• Supported the operations team in preparing policy proposals, forms, and internal reports.
• Verified customer details and helped validate documents for policy issuance.
• Provided basic customer assistance by explaining policy requirements and documentation steps.
• Helped maintain daily records and update policy-related data in internal systems.

• Monitored user content to identify risks, threats, and policy violations.
• Conducted threat intelligence analysis and flagged emerging safety concerns.
• Reviewed content and accurately tagged cases based on violation categories.
• Supported policy updates by providing insights from daily moderation tasks.
• Maintained high accuracy, compliance, and confidentiality while handling sensitive content