DIVYA GUPTA

• Conducted regular performance reviews for employees to identify areas of improvement.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Coordinated with other departments to ensure smooth flow of operations.
• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• BOM preparation, job order, and other production-related work in the ERP system.
• Reviewed completed work to verify consistency, quality, and conformance.
• Recruited and trained new employees to meet job requirements.
• Monitored employee attendance records, timekeeping, and payroll information.

Unit: Tata Consultancy Service (TCSiON)

• Understanding the client's business processes and mapping into TCS iON ERP
• Assisting clients in their day-to-day issues regarding transactions of Finance and accounts
• Assisting clients in generating and tallying reports of both the above modules
• Ensuring the transactions are carried out regularly, and continuous monitoring of transactions to clear backlogs
• Enhancing the use of the system by implementing new modules as per client's scenario
• Being in regular touch with the management of the client till the system is fully adopted by the users
• Maintaining excellent relationship with clients to generate business opportunities
• Ability to perform as per the situation and willingness to take project-ownership
• Ready for travel to different locations as per project/client's requirement and ensure completion of planned activities there, before leaving the place
• Excellent Communication and Presentation Skills
• Experience in troubleshooting ERP software issues and fulfilling customer requirements Manufacturing ERP Implementation Experience
• Accountable for ERP Implementation as I am part of activation team in this project Tata iON
• Implementation of Processes - Procure to pay, Order to cash, Production, Inventory management, Quality, CRM, HRMS, Payroll, Finance & Accounting, Fixed Asset, Budgeting
• Project management, stakeholder's management, Responsible to maintain good relationship between TCS & Client
• Well verse with ticketing system of iON

• Accountable for networking with buyers & vendors on daily basis starting from order booking to handover goods
• Vendor management
• Regular update to the buyer on orders/sample status
• Regular follow up buyers for a smooth running of the order for on-time delivery
• Fully responsible for handling production related issues using own expertise
• Making all documents related with Shipments, like Work orders, invoice, EWB on portal etc
• Hand-on in ERP Fact, all documentation work is to be done in it
• Controlling Master of customers through ERP, Making of any product and its description in fact
• Reply to all email and update all order summaries in software Fact .

• VP level calendar management
• Travel arrangement
• Visa coordination (with travel desk) & documentation processing , Project Coordination
• Meal and required adhoc arrangements for expats travelling to office to meet director
• Working on Google suit and Software (ERP) like Flyfort
• Strengths are excellent follow-up, coordination and proper drafting / documentation of MIS, MoM to management
• Hands-on in handling Administration and facility management tool for office and for CO VP level
• Managing the recruitment of employees, along with all the documentation work related to joining or exit formalities.
• Provided administrative support for HR projects and initiatives.