Hi, I’m
Divya Gupta
HR Professional
New Delhi
Summary
Experienced in developing and implementing HR policies, programs, and initiatives that drive employee engagement, talent acquisition, and retention across multiple geographies. Adept at managing the entire talent lifecycle, including sourcing, hiring, onboarding, performance management, and succession planning. Demonstrates strong cultural sensitivity and the ability to navigate different cultural dynamics, with experience living and working in multiple countries.
Overview
8
years of professional experience
1
year of post-secondary education
Work History
Tata Air India Ltd.
HR Business Partner (Senior Manager)
02.2023 - Current
Job overview
- Acting as transformation partner for Commercial function and Aviation Academy under Vihaan.AI
- Designed new organization structure in collaboration with business managers, post privatization and then for integration with Vistara
- Evaluated existing staff for available roles as per organization structure and assigned right roles
- Analysed productivity of staff and designed AOP for the Financial year basis the productivity analysis
- Contributed to the business via process improvement projects in HR
- Regularly visit employees across stations to understand their issues and provide solutions through Open HR sessions and Pulse connects
- Tailor-make interventions as per the grievances received
- Engagement initiatives for international staff
- Streamlining employee experience across the globe
- Analysed the training needs of the employees along with the managers and HoDs
- Introduced 'Coffee and Conversations with CCTO', as an opportunity for employees to meet the leadership and ideate with the leadership
- Engaged with line managers regularly for early sensing of critical talent attrition
- Planned proactive steps to retain critical talent
- Continuous succession planning for identified critical roles
- Designed and introduced the medical insurance package for 11 countries in APAC region and working on introducing medical coverage for 5 more countries in GCC region
- Worked closely with the Country Managers to design the rule book for leaves across the countries AI operates in and implemented the leave module with the Technology team on SuccessFactors
- Worked on redundancies in the USA for union as well as non-union staff - for separation agreements as well as severance package
- Worked on redundancies in Oman - separation agreements as well as severance package
- As a Business Partner, worked with the Commercial function and Aviation Academy to roll out redundancies in India
- Project managed JV discussions in Aviation Academy and supported development of HR framework for the JV with Airbus and Boeing
- Analyzed productivity of employees in the Sales vertical to arrive at the right organization structure and manpower requirements
- Designed Manager Assimilation programme to address, anticipate and overcome obstacles and issues arising out of team dynamics
- Designed the complete lifecycle of an employee (process for expatriation and repatriation of employees) at foreign postings
- Managed the employee Redundancies post privatization and related management reporting for senior management reviews
- Responsible for the outplacement activity of the redundant employees
- Recognized as IMPACCT Champion in 2023
- Received Dream Team Award in 2024
- Appreciated as Star of the Month in 2024
Tata Housing Dev. Co. Ltd.
HR Business Partner - North & East (Manager)
07.2019 - 02.2023
Job overview
- Prepared Annual HR budget plan and plan key initiatives to be undertaken in the Region
- Partnered with business and employees to recommend policy/process changes to the CoE
- Introduced Brick-by-brick - connected almost 100 employees with the RBH for 1-to-1 connect
- Engaged with line managers regularly for early sensing of critical talent attrition
- Planned proactive steps to retain critical talent
- Captured and addressed employee queries and grievances in a timely manner
- Identified and highlighted any trends to Regional Head - HR
- Conducted training for over 150 employees on goal setting, check-in and appraisal exercise on Oracle
- Facilitated goal setting process for these employees in line with Regional Business Plan
- Facilitated timely closure of performance appraisals in the region
- Managed probation confirmation process of over 50 employees with all the necessary documentation
- Identified Talent population using talent assessment tools
- Developed Individual Development plans and facilitated career conversations
- Followed up on the progress made on IDPs
- Learning need analysis basis strategic business priorities and performance of employee
- Creation of L&D initiatives
- Design and implement initiatives to be ranked as Great Place to Work
- Handle end-to-end recruitment for Finance, Leasing, Marketing & Sales, CRM, Facility Management and Estate for the region
- Awarded as Superstar of the Year award in the Enabling functions category during Annual Award ceremony in 2021
ICICI Bank Ltd.
Recruitment Manager - North (Manager)
09.2018 - 07.2019
Job overview
- Defined sourcing strategy
- Delivered key priorities for the business - Quality of Hiring, Employer Branding, Sourcing Strategy
- Managed the recruitment process (campus hiring, mass recruitments and individual)
- Managed relationships with senior management, candidates and external recruiting sources
- Maintained the balance of internal & external sources in order to optimize costs
- Closed mandates within the defined turn-around time
- Ensured timely induction and quality recruitment experience for the candidates
Tata Housing Dev. Co. Ltd.
Assistant Manager
06.2017 - 09.2018
Job overview
- Sourced candidates for available vacant roles through Naukri.com and external consultants
- Managed the recruitment process
- Ensured smooth onboarding experience for new joiners
- Conducted induction for new joiners
- Developed a campus engagement program for B-Schools
- Conducted campus hiring process for B-schools for FY 18 and hired 10 Management trainees
- Empaneled 2 new premier B-Schools
- Developed orientation plan for campus hires
- Executed on-the-job training program for Management trainees
- Developed 9-month mentoring program for management trainees
- Developed competency framework for customer care function for merged entity
- Designed the Internal Job Posting (IJP) policy for merged entity
- Designed leave policy and attendance policy for merged entity
- Introduced WFH policy
- Benchmarked the organization structure (senior management) of competitor real estate companies
- Prepared job description for job roles (post-merger)
- Received Appreciation letter from the MD for contribution in driving change management initiatives for the Tata Housing in 2018
Education
IMIDelhi
PGDM-HRM
01.2017 - 05.2017
University Overview
- Dr. R.P. Goenka Leadership Award
- Best summer project
- Dean Merit Award
- GPA: 80.6%
YMCAUSTFaridabad
B.TECH. from ECE
01.2015 - 05.2015
University Overview
- Dean Merit Award
- Rank holder in Science conclave
- GPA: 83.2%
St. Thomas School
Senior Secondary School
01.2011 - 05.2011
University Overview
- Scholarship letter from CBSE under INSPIRE scheme
- GPA: 94.4%
St. Thomas School
Secondary School
01.2009 - 05.2009
University Overview
- Merit Certificate from CBSE Board in Mathematics
- GPA: 95.4%
Skills
Managing employee relations
Accomplishments
RPG leadership excellence award @ IMI New Delhi
Superstar of the year @ Tata Realty
IMPACCT Champion @ Air India
Dream Team @ Air India
Timeline
HR Business Partner (Senior Manager)
Tata Air India Ltd.
02.2023 - Current
HR Business Partner - North & East (Manager)
Tata Housing Dev. Co. Ltd.
07.2019 - 02.2023
Recruitment Manager - North (Manager)
ICICI Bank Ltd.
09.2018 - 07.2019
Assistant Manager
Tata Housing Dev. Co. Ltd.
06.2017 - 09.2018
IMI
PGDM-HRM
01.2017 - 05.2017
YMCAUST
B.TECH. from ECE
01.2015 - 05.2015
St. Thomas School
Senior Secondary School
01.2011 - 05.2011
St. Thomas School
Secondary School
01.2009 - 05.2009
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