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DIVYA JAMWAL
Solutions Consultant
Jammu
Summary
Technical Consultant with over 11 years of experience in digital workplace solutions, EUC, and IT consulting. Specializing in VMware Workspace ONE UEM and Access deployments. Adept at technical architecture, device enrollment strategies, and managing enterprise MDM/UEM solutions. Proven track record delivering scalable, secure, and efficient digital workspaces aligned with customer goals.
Overview
11
11
years of professional experience
7
7
Certifications
Work History
EUC Solutions Consultant – EUC & Digital Workspace
Mobility MEA
09.2023 - Current
- Led Workspace ONE UEM and Access deployments across enterprise environments.
- Collaborated with PMs to align project milestones with delivery timelines.
- Architected scalable endpoint management solutions aligned with security goals.
- Performed proof of concept demonstrations, instructing potential customers on benefits of WorkSpace ONE UEM and Horizon.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Recommended specific EUC products to customers based on unique technical requirements of each
- Mentored junior consultants by sharing best practices honed through years of experience assisting diverse clientele in achieving their business goals.
Solutions Consultant
Mobility MEA
03.2020 - 09.2022
- Delivered Workspace ONE configurations and technical onboarding for 10+ clients.
- Implemented device compliance, profiles, and access controls for iOS & Android.
- Set up Workspace ONE Access and UEM integrations with Azure and Okta.
- Provided post-deployment consulting and best practice enablement.
- Collected customer satisfaction data via surveys and other measures.
- Created detailed documentation for each project, ensuring seamless handover to support teams upon completion.
- Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
Technical Consultant – VMware EUC
VMware
05.2019 - 02.2020
- Executed Workspace ONE UEM deployments and upgraded Horizon environments.
- Created architecture documents and rollout strategies for customer adoption.
- Mentored internal consultants on VMware EUC product stack.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
Information Systems Engineer
VMware
02.2018 - 04.2019
- Prepared VOV Customer #1 presentations for VMware Products and presented to external customers to facilitate an increase in sales.
- Assisted in the migration of legacy systems to modern platforms with minimal disruption to business operations.
- Created comprehensive documentation on system architecture, configuration guidelines, and troubleshooting procedures for reference purposes.
- Spearheaded technology projects from inception to completion, meeting all deadlines and budget requirements.
- Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems to cut down incidents reported by end-users.
Systems Administrator I/II
VMware
01.2014 - 01.2018
- Managed MDM platforms including Workspace ONE UEM and Intunes, Okta.
- Configured device policies, software distribution, and reporting dashboards.
- Supported global user base and integrated security configurations using PowerShell.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Education
Master of Science - Informatics Cloud And Information Security
Northeastern University
Boston USA 04.2001 -
B.E. - Information Science
VTU
Bengaluru, India 04.2001 -
Skills
VMware Workspace ONE UEM & Access
undefinedCertification
VMware Certified Master Specialist – Digital Workspace
Timeline
EUC Solutions Consultant – EUC & Digital Workspace
Mobility MEA
09.2023 - Current
Solutions Consultant
Mobility MEA
03.2020 - 09.2022
Technical Consultant – VMware EUC
VMware
05.2019 - 02.2020
Information Systems Engineer
VMware
02.2018 - 04.2019
Systems Administrator I/II
VMware
01.2014 - 01.2018
Master of Science - Informatics Cloud And Information Security
Northeastern University
04.2001 -
B.E. - Information Science
VTU
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Interests
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Software
Power BI
Office 365
Azure Console
AWS Console
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