Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Quote
Interests
Languages
Software
Generic
DIVYA JAMWAL

DIVYA JAMWAL

Solutions Consultant
Jammu

Summary

Technical Consultant with over 11 years of experience in digital workplace solutions, EUC, and IT consulting. Specializing in VMware Workspace ONE UEM and Access deployments. Adept at technical architecture, device enrollment strategies, and managing enterprise MDM/UEM solutions. Proven track record delivering scalable, secure, and efficient digital workspaces aligned with customer goals.

Overview

11
11
years of professional experience
7
7
Certifications

Work History

EUC Solutions Consultant – EUC & Digital Workspace

Mobility MEA
09.2023 - Current
  • Led Workspace ONE UEM and Access deployments across enterprise environments.
  • Collaborated with PMs to align project milestones with delivery timelines.
  • Architected scalable endpoint management solutions aligned with security goals.
  • Performed proof of concept demonstrations, instructing potential customers on benefits of WorkSpace ONE UEM and Horizon.
  • Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
  • Recommended specific EUC products to customers based on unique technical requirements of each
  • Mentored junior consultants by sharing best practices honed through years of experience assisting diverse clientele in achieving their business goals.

Solutions Consultant

Mobility MEA
03.2020 - 09.2022
  • Delivered Workspace ONE configurations and technical onboarding for 10+ clients.
  • Implemented device compliance, profiles, and access controls for iOS & Android.
  • Set up Workspace ONE Access and UEM integrations with Azure and Okta.
  • Provided post-deployment consulting and best practice enablement.
  • Collected customer satisfaction data via surveys and other measures.
  • Created detailed documentation for each project, ensuring seamless handover to support teams upon completion.
  • Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.

Technical Consultant – VMware EUC

VMware
05.2019 - 02.2020
  • Executed Workspace ONE UEM deployments and upgraded Horizon environments.
  • Created architecture documents and rollout strategies for customer adoption.
  • Mentored internal consultants on VMware EUC product stack.
  • Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
  • Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
  • Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.

Information Systems Engineer

VMware
02.2018 - 04.2019
  • Prepared VOV Customer #1 presentations for VMware Products and presented to external customers to facilitate an increase in sales.
  • Assisted in the migration of legacy systems to modern platforms with minimal disruption to business operations.
  • Created comprehensive documentation on system architecture, configuration guidelines, and troubleshooting procedures for reference purposes.
  • Spearheaded technology projects from inception to completion, meeting all deadlines and budget requirements.
  • Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems to cut down incidents reported by end-users.

Systems Administrator I/II

VMware
01.2014 - 01.2018
  • Managed MDM platforms including Workspace ONE UEM and Intunes, Okta.
  • Configured device policies, software distribution, and reporting dashboards.
  • Supported global user base and integrated security configurations using PowerShell.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

Education

Master of Science - Informatics Cloud And Information Security

Northeastern University
Boston USA
04.2001 -

B.E. - Information Science

VTU
Bengaluru, India
04.2001 -

Skills

VMware Workspace ONE UEM & Access

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Certification

VMware Certified Master Specialist – Digital Workspace

Timeline

EUC Solutions Consultant – EUC & Digital Workspace

Mobility MEA
09.2023 - Current

Solutions Consultant

Mobility MEA
03.2020 - 09.2022

Technical Consultant – VMware EUC

VMware
05.2019 - 02.2020

Information Systems Engineer

VMware
02.2018 - 04.2019

Systems Administrator I/II

VMware
01.2014 - 01.2018

Master of Science - Informatics Cloud And Information Security

Northeastern University
04.2001 -

B.E. - Information Science

VTU
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Interests

Travel

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Software

Power BI

Office 365

Azure Console

AWS Console

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DIVYA JAMWALSolutions Consultant