Divya John
New Delhi
Summary
Results-driven client management professional specializing in investment and due diligence support. Adept at fostering client relationships, recruiting top-tier experts, account management and driving revenue growth through strategic project execution and impactful mentoring.
Overview
9
9
years of professional experience
Work History
Senior Associate, Client Solutions - Americas (Professional Services Firms)
Gerson Lehman Group (GLG)
Gurugram
12.2020 - Current
- Responsible for owning and servicing projects for MBB accounts (McKinsey, Bain, BCG) to support their investments and due diligence efforts.
- Successfully matched clients with leading subject matter experts in their respective fields, enhancing project performance and client satisfaction.
- Partnered with clients to scope, design, and deliver custom projects to help them become knowledgeable on a topic.
- Recommended the most suitable experts to clients based on their specific needs and project requirements.
- Pitched additional GLG offerings to clients, such as beyond-the-call engagements, including surveys, strategic projects, events, etc.
- Spearheaded the growth of the PEG practice, achieving a #1 market share with over 60% success on all due diligence assignments led.
- Facilitated over 200 calls, contributing towards $250k revenue (top 5% in the India office) in Q2'24.
Control Risks
Mumbai
01.2017 - 10.2024
- Facilitated thorough public record research using financial databases and legal resources, drafting insightful client reports for investigative projects in Asia
- Prepared comprehensive engagement proposals, pitch documents, presentations, and detailed due diligence reports for clients across diverse sectors
Alvarez & Marsal
Mumbai
01.2016 - 08.2024
- Supported clients in making critical investment decisions across various industries by evaluating reputational business risks
- Published weekly updates on potential business opportunities, regulatory news & international current affairs to the Asia- Pacific team
Associate, Client Solutions - Americas (Professional Services Firms)
GLG
12.2020 - 07.2022
- Identified suitable C-suite executives using LinkedIn Recruiter to meet client needs.
- Engaged in in-depth discussions with C-suite level executives to assess their backgrounds and suitability for the project, subsequently facilitating their integration into the GLG Network.
- Training & Mentoring: Led onboarding & training program for 60+ new hires by organizing impactful sessions on workflow best practices, while serving as a key mentor in GLG's buddy program.
- Proactively conducted one-on-one feedback sessions with new joiners, offering guidance to support their growth.
- Led the scaling and expansion of the team to 60 FTEs by strategically interviewing and selecting top candidates.
- Honored with the GLG Applause Award 22 times for demonstrating exceptional leadership in collaboration and teamwork.
Education
Young India Fellowship (Post Graduate Diploma in Liberal Arts) -
Ashoka University
Sonipat, Haryana07-2020
Master of Science (M.Sc.) - International Relations
Nanyang Technological University
Singapore07-2016
Bachelor of Arts (BA) - History
St. Stephen's College
New Delhi, India07-2013
Skills
- Client Relationship Management
- Stakeholder Relationships
- Strategic Partnership
- Business Development
- Account Management
- Recruiting
- Research and analysis
- Problem-Solving
Timeline
Senior Associate, Client Solutions - Americas (Professional Services Firms)
Gerson Lehman Group (GLG)
12.2020 - Current
Associate, Client Solutions - Americas (Professional Services Firms)
GLG
12.2020 - 07.2022
Control Risks
01.2017 - 10.2024
Alvarez & Marsal
01.2016 - 08.2024
Young India Fellowship (Post Graduate Diploma in Liberal Arts) -
Ashoka University
Master of Science (M.Sc.) - International Relations
Nanyang Technological University
Bachelor of Arts (BA) - History
St. Stephen's College
Similar Profiles
Wendy LiroffWendy Liroff
People Manager at Gerson Lehrman Group, GLGPeople Manager at Gerson Lehrman Group, GLG
Amelia YeungAmelia Yeung
Senior Manager, Team Head of Secretarial Function at Gerson Lehrman Group (GLG)Senior Manager, Team Head of Secretarial Function at Gerson Lehrman Group (GLG)
HRISHIKESH SHRISHIKESH S
Senior Associate- Member Success at Gerson Lehrman Group (GLG)Senior Associate- Member Success at Gerson Lehrman Group (GLG)
Ankit MishraAnkit Mishra
Assistant Revenue Manager at JüSTa Hotels & ResortsAssistant Revenue Manager at JüSTa Hotels & Resorts
Mayur YadavMayur Yadav
Consultant at WHA Partners & Whitehawk Associates LLCConsultant at WHA Partners & Whitehawk Associates LLC