Divya Katre
Toulouse
Summary
Experienced Professional with over seven years of experience in the IT industry, eager to contribute to team success through hard work, attention to detail and excellent organisational skills. I am a detail-oriented professional dedicated to ensuring the integrity and stability of organizational operations through comprehensive risk management and regulatory compliance. A clear understanding of ISO 27001:2013, GDPR, HIPAA, PCI DSS, and effective communication to navigate the complex risk and compliance landscape.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Associate, Risk & Compliance
S&P Global Inc.
Toulouse
09.2022 - 12.2023
- Coordinated with external auditors and documented process reviews
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses when necessary.
- Ensure that responses are accurate, timely, and comply with company standards
- Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
- Gather information on policies, products/services and maintain an up-to-date and well-organized repository for team and stakeholder use.
- Facilitate calls with customers and appropriate SMEs to resolve outstanding customer information requirements.
- Escalate issues to manager and other stakeholders promptly as needed
- Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
- Continuously identify improvements to the process to increase efficiency
- Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
- Respond to ad-hoc customer inquiries
- Assist with other Third Party Risk Management activities as needed
- Work closely with the GRA Operations Manager to ensure timely preparation and delivery of work products
Senior Due Diligence Analyst
IHS Markit
Gurugram
11.2020 - 09.2022
- Assist in the creation and maintenance of a centralised library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
- Ensure that responses are accurate, timely, and comply with company standards
- Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
- Gather information on policies and products/services and maintain an up-to-date and well-organized repository for team and stakeholder use.
- Respond to ad-hoc customer inquiries
- Assist with other Third Party Risk Management activities as needed
Information Security Analyst
Persistent Systems
Pune
07.2019 - 06.2020
- Support the creation, management, and review of Risk Management and Compliance reporting dashboards.
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses when necessary.
- Accountable for day-to-day operational review and assessment of security events that may become or contribute to security incidents
- Ensures work is compliant with ISO/IEC 27001:2013 standard Information security policies, procedures and local business plans
- Supports investigation of reported information security breaches and, in coordination with the security incident response team, develop procedures to respond to security incidents and assist with investigations
- Responsible for Annual information Security Awareness training program
Application Support Engineer
Onward Technologies
Pune
11.2018 - 06.2019
- Communicated with customers to define business objectives and present individualized solutions.
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Exhibited strong technical aptitude and application expertise, resulting in optimized performance, continuous improvement recommendations and product innovation.
- Addressed technical issues and guided end users through resolution.
- Maintained the Distributor's records using the Distributor Management System and updated information accordingly.
- Responded to customer requests via telephone and email.
Customer Service Executive - Operations
Tata Communications
Pune
01.2017 - 11.2018
- Recruiting partner responsibilities involve partnership contracts and compensation with partners.
- Co-ordination with Partner Sales Account Managers all across the globe for recruitment support
- Help partners complete engagement and enable business opportunities with Tata Communications.
- Once a partner is eligible for commissions, it involves creating vendor codes, enabling the partner to raise invoices.
- Mapping partner to an online portal where a partner can log in and place orders, explore its business expectations.
- Setting up meetings to take sales course and walk-through of the portal interface
- Managing partner training events Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Education
Bachelor's Degree in Electronics Engeering -
Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur, India01-2016
Skills
- Third-Party Risk Management (TPRM)
- MS Office Suite
- Operational Due Diligence
- Communication
- ITIL V4
- ISO 27001
- General Data Protection Regulation (GDPR)
- HIPPA
- Loopio
- KY3P
- Ariba
Certification
- ITIL V4 foundation
- ISO/IEC 27001 ISMS
- GDPR Compliance: Essential Training
- HIPAA Training 2020
- Learning Information Governance
- IT Security Foundations Core Concepts
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Cross-Functional Collaboration: Established effective collaboration with legal, IT, finance, and other departments to integrate compliance measures seamlessly into various business processes. Facilitated cross-functional communication that improved overall organizational alignment with compliance objectives.
- Training and Awareness Initiatives: Conducted training sessions for employees at all levels to increase awareness of compliance requirements and foster a culture of ethics and integrity.
- Successful Audit and Examination Outcomes: Led or contributed to successful internal and external audits, ensuring the organization met or exceeded regulatory requirements and standards. Received positive feedback or commendations from auditors for the effectiveness of risk management and compliance measures.
My Life Philosophy
"Technology, like art, is a soaring exercise of the human imagination."
Daniel Bell
Hobbies and Interests
- Reading: Enthusiastic reader with a focus on self-improvement.
- Cooking: Enthusiastic home chef with a passion for exploring diverse cuisines, creating new recipes, and coordinating culinary events.
- Sports and Fitness: Dedicated to maintaining a healthy lifestyle through regular fitness activities.
References
References available upon request.
Timeline
Senior Associate, Risk & Compliance
S&P Global Inc.
09.2022 - 12.2023
Senior Due Diligence Analyst
IHS Markit
11.2020 - 09.2022
Information Security Analyst
Persistent Systems
07.2019 - 06.2020
Application Support Engineer
Onward Technologies
11.2018 - 06.2019
Customer Service Executive - Operations
Tata Communications
01.2017 - 11.2018
Bachelor's Degree in Electronics Engeering -
Rashtrasant Tukadoji Maharaj Nagpur University
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