Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Divya Khaneja Arora

Bangalore

Summary

Versatile Senior Manager specializing in Stakeholder Management, Team Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

ASM

Scaler Academy
03.2023 - Current
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
  • Adapted and proficiently learned new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems through data driven decision making.

Senior Manager

Unacademy
04.2022 - 03.2023
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Incorporated new products seamlessly and integrated offerings into routine sales calls.
  • Matched customers to products based on in-depth understanding of different business models and needs.
  • Kick started new venture of Company heading Central Sales Team
  • Managing multiple stake holders to ensure smooth functioning of business
  • Responsible for building team for central Calling for Centres through hiring/training reviewing regular performance
  • Determined priorities and set policies for team's functioning.
  • Oversaw reporting functions to executive leadership.

Manager - Sales

Unacademy
02.2021 - 04.2022
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised sales team of 15-17 people, stepping in to support employees and deliver smooth sales processes for clients with overall revenue of 2 Cr
  • Use sales forecasting or strategic planning to ensure sale and profitability of product lines
  • Work closely with Quality Team to ensure better sales funnel efficiency
  • Have been highest performing manager in May 2021, with leads of lowest intent.

Area Sales Manager

Aptech Ltd.
05.2017 - 01.2021

Pre- Sales | Arena Animation | MAAC

  • Worked on preparing call flow pitch presentation (Tier wise) for network expansion.
  • Coordinated with different teams to put value offerings at one place for sales pitch for B2B (network expansion/seminars) B2C (direct sales to end customers)
  • Handled an International Alliance project end to end single handedly & ensured complete readiness of the team with all relevant information

Delhi | Arena Animation

  • Successfully Introduced new product (International Alliance Project) to entire North and East Zone
  • Managed and mentored team of 25 counselors, geographically distributed in Delhi- NCR, Ludhiana, Jalandhar, Dehradun, Kolkata, overseeing hiring, training and professional growth of employees and organization.
  • Maintained cordial client relationships with franchise owners & the VCEA team.

Mumbai, Maharashtra | MAAC

  • Handled diversified set of centres ranging from new to tenured to nonperforming and scaled each centre to be profitable unit
  • Managed and mentored team of close to 20 counselors from all centres.
  • Worked on Lead Generation through BTL & Digital Campaigns for respective centre locations.
  • Analyzed and strategized on growing parameters of booking and collection by preparing sales pipeline to achieve predefined targets.
  • Contributed in Expansion of network by opening up new centre in Nashik and contributing to direct revenue of 10Lakhs.
  • Exceeded sales targets and increased collection through effective sales strategy and business planning.
  • Managed B2B clients.

Marketing Intern

Sunteck Reality
04.2016 - 08.2016
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Helped with planning and hosting of marketing events.
  • Collaborated with team members to help expand marketing channels.
  • Contributed to mock-ups, email campaigns and social media content.
  • Designed dynamic posters and digital media for sales and advertising.
  • Shadowed professionals in different situations to increase marketing knowledge.

Education

MBA - MARKETING

ITM Business School Kharghar
Mumbai, Maharashtra
2017

Bachelor of Commerce Hons -

Keshav Mahavidyalaya Delhi University
New Delhi
2014

Higher Secondary - Commerce

KIIT World School
2011

Skills

  • Business Development (B2B and B2C)
  • Franchisee Management
  • Relationship Management
  • Sales Strategy
  • Stakeholder Management
  • Data-Driven Decision-Making
  • Influencing and Negotiating
  • Customer Trend Analysis
  • Revenue Growth
  • Interpersonal Communication Skills
  • Sales Pitch Presentation
  • Problem Solving
  • Operations Planning
  • Business Process Modeling
  • Program Management
  • P & L Management
  • Project Management
  • Market Analysis
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Attention to Detail

Accomplishments

  • Achieved Revenue of over 12 Cr. in a span of 4 months as a senior manager.
  • Top performer with a revenue of Rs. 34 lakh in the month with regular leads.
  • Achieved 142% of targeted sales in North zone for the new product in the month.
  • Created Sales Presentation for network expansion at Tier Level that added value to expansion projects.
  • Upgrowth in MAAC Powai to 40% in collection compared to 20% earlier.
  • Signed up new franchisee in Nashik adding directly to the revenue by 10 lacs.
  • Successfully organized and delivered over 53 seminars in Mumbai region.

Timeline

ASM

Scaler Academy
03.2023 - Current

Senior Manager

Unacademy
04.2022 - 03.2023

Manager - Sales

Unacademy
02.2021 - 04.2022

Area Sales Manager

Aptech Ltd.
05.2017 - 01.2021

Marketing Intern

Sunteck Reality
04.2016 - 08.2016

MBA - MARKETING

ITM Business School Kharghar

Bachelor of Commerce Hons -

Keshav Mahavidyalaya Delhi University

Higher Secondary - Commerce

KIIT World School
Divya Khaneja Arora