DIVYA K P
Bangalore
Summary
Aspiring to secure a stimulating role in leading technology sectors, fostering an environment for learning, innovation, and skill development in harmony with company objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager-Partner Support Program(Prisma)
Schneider Electric
04.2020 - Current
- Trained partners on product offers, IEC standards, architecture, and technical files to boost operational proficiency.
- Conducted comprehensive inspections and qualifications to evaluate partner compliance.
- Deployed Technical Transfer File (TTF) ensuring standard adherence across all partners.
- Trained partners on the digital switchboards with connected services and register the asset under management with high data accuracy in architecture.
- Deployed EasyPrisma software to enhance efficiency for channel partners.
- Leading the EasyPrisma project for India with the identification and resolution of software issues to improve functionality and performance, enhancing the user experience, and increasing project efficiency.
- Created annual audit plan incorporating follow-ups and surprise audits for thorough evaluations.
- Evaluated partner performance bi-annually based on established metrics for improved accountability.
- Worked with product managers to confirm all deviations from customer specifications.
- Worked closely with the CS&Q team to assist in arriving at the RCA for customer complaints.
- Maintained compliance with project specifications and approved designs during all phases.
Education
B.E - EEE
GSSSIETW
Mysuru05-2019
2nd P.U.C -
Sri Aurobindo PU College
Shimoga03-2015
SSLC -
Mandara Jnanadayini School
Shimoga03-2013
Skills
- Process improvement
- Effective communication
- Software deployment
- Partner training
- Product optimization strategies
- Quality assurance processes
- Project management
- Stakeholder management
- Partnership development
- Cross-functional team management
Certification
- Recognized for remarkable contributions and outstanding performance in 2024 for TTA Acceleration by the Power Products BU
- Completed training in advanced-level partner support in July 2024, issued by Power Products International Hub
Languages
- English
- Kannada
- Hindi
Personal Information
- Date of Birth: 10/15/97
- Gender: Female
- Nationality: Indian
- Place of Birth: Karnataka
Timeline
Manager-Partner Support Program(Prisma)
Schneider Electric
04.2020 - Current
B.E - EEE
GSSSIETW
2nd P.U.C -
Sri Aurobindo PU College
SSLC -
Mandara Jnanadayini School
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