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Divya K
Accounts
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Assistant Collections
DXC Technology India
03.2022 - Current
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Processed and verified invoices to secure accuracy of billing information.
- Provided excellent customer service, developing and maintaining client relationships.
- Developed and maintained billing procedures to make timely payments.
- Worked with multiple departments to check proper billing information.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Prepared and submitted monthly billing reports to management for financial overview.
Office Assistant
ABL Traders
09.2019 - 02.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
- Managed daily data entry and kept clerical information accurate and up-to-date
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Collaborated with various departments to complete assigned tasks
- Maintained and updated office records, both digital and physical
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Created and maintained detailed records of all office activities
Education
M.Com - Commerce
Madras University
Chennai 06.2017 - 05.2019
B.Com - Commerce
Valliammal College
Chennai 06.2009 - 04.2012
Skills
Administrative Support
Meeting Coordination
Mail Distribution
File Management
Data Entry
Office Administration
Fast Learner
Meeting Scheduling
Computer Skills
Data Confidentiality
Microsoft Office Suite
Product and Service Knowledge
Time Management
Verbal and Written Communication
Workload Management
Goal-Oriented
Software
Timeline
Senior Assistant Collections
DXC Technology India
03.2022 - Current
Office Assistant
ABL Traders
09.2019 - 02.2021
M.Com - Commerce
Madras University
06.2017 - 05.2019
B.Com - Commerce
Valliammal College
06.2009 - 04.2012