Divya Krishnan K
Insurance Coordinator
Kollam
Summary
Talented Insurance Coordinator with 3-year background in hospital settings. Expert in managing insurance claims process, maintaining patient accounts and liaising with insurance companies.
Overview
10
10
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Insurance Coordinator
Dr.Muralis Medical Centre
03.2022 - Current
- Reduced claim-processing time by implementing an improved tracking system for faster resolution.
- Coordinated communication between clients, adjusters, and repair facilities during the claims process.
- Prepared detailed reports outlining key metrics related to claim activity, enabling management to make informed decisions about resource allocation.
- Filed and tracked insurance claims and communicated claims status to patients.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
Receptionist
Vijaya Hospital
02.2016 - 03.2018
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Gold Loan Advisor
Arabian Gold And Diomands
08.2014 - 11.2016
- Gained extensive knowledge in data entry, analysis and reporting.
- Examined customer loan applications for loan approvals and denials.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted customers with completing loan applications and other paperwork.
Education
Hospital Administration And Heathcare Management
BERF International Institute
Kollam04.2022
Bachelor of Science - Tourism And Hospitality Management
Annai Fathima College of Arts And Science
Thirumangalam, Madurai 04.2001 -
Higher Secondary
Sri Balabhattaraka Vilasam Samskritha G.H.S School
Chavara .Kollam2011
Skills
Certification
One MonthTraining in International &Domestic Packages(Thomas Cook,Coimbatore)
Timeline
Insurance Coordinator
Dr.Muralis Medical Centre
03.2022 - Current
Receptionist
Vijaya Hospital
02.2016 - 03.2018
Gold Loan Advisor
Arabian Gold And Diomands
08.2014 - 11.2016
Bachelor of Science - Tourism And Hospitality Management
Annai Fathima College of Arts And Science
04.2001 -
Hospital Administration And Heathcare Management
BERF International Institute
Higher Secondary
Sri Balabhattaraka Vilasam Samskritha G.H.S School
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