Divya Kumari

Currently working as Assistant Manager in PMO practice in APAC Digital Assurance Team and has below experience (Jul 2023 - Current):

• Directly working with Digital audit leaders on various initiatives like Large account series, monthly Digital audit leaders meet, Quality enablement meet etc
• Connecting with APAC Digital team to understand the real time requirements and milestone tracking of various digital initiatives being run under the program.
• End to end preparation for the monthly governance calls with Quality enablement and Digital audit leader group – Preparing agenda, collating relevant material, drafting action items and ensuring timely action.
• Preparation of APAC & Regional level reporting on digital assets usage against their pre-defined targets and sharing it directly with the Regional DALs on monthly basis.
  - Trained peers on digital reporting

- Coordination and sharing of updates with the team members on real-time basis.

• Involved in the testing phase of Decision aid inventory tool (DAIS tool)
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Leading the first direct client involvement project of the EY Canvas Client onboarding process in the GDS AMS team to increase penetration in the APAC region
• End to end project management
• Involved in end-to-end client materials creation, connecting with the tech team, performing team, representation, and sharing the end result with leaders.
• Driving Large Account initiative - planning & executing the insight series & workshop for 81 Large Accounts across the area.
• Creation and maintenance of Local Solution list creating visibility for the regions to see which solutions are available across APAC
• Involved in business strategic initiatives with Senior managers and leaders and shared ideas as per requirements.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Mentored team members to enhance professional development and accountability in the workplace.
• Made hiring recommendations to increase the company's productivity and profitability with quality workers.
• Offered hands-on assistance to leaders, assessing needs, and maintaining current knowledge as per user preferences.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Strengthened merchandising and promotional strategies to drive audience interest.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Established team priorities, maintained schedules and monitored performance.

• Worked as Team lead in PMO practice in Assurance Digital Team in APAC region and has below experience (Nov 2022 - June 2023):
  APAC Digital assurance project :
• Responsible for influencing, motivating, guiding and coaching less experienced team members to help them growth and develop professional career.
• Working closely with Digital leaders
  - To conduct Quality enablement & Digital Audit leader meetings
  - Establishing the meeting's agenda, finalizing the content, and preparing the presentation
  - Assisted the group in achieving the goals by creation of the milestones
  - Keeping regular connects in order to ensure the completion of the milestones
• Established, maintained and strengthened internal and external relationships with EY Clients and Partners.
• Preparation of the reports and analysis based on the requirements shared in the leaders meet.
• Drafted analyses of new and emerging Digital audit technologies, recommending improvements where appropriate.
• Prepared manual, workflow, imparted training on new initiatives to increase the deployment & penetration of various tool in APAC region
• Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
• Working on APAC Blockchain project: Preparation of Power bi reports on monthly basis for APAC region on Blockchain
• Connecting with senior manager to understand the requirements for regular updates
• Reporting APAC & Regional level Digital Power bi reports directly to Digital Reporting expert & Partner on monthly basis
• Facilitating team accountability meetings with the initiative leaders which helps identify areas requiring immediate attention
• Extensively involved in drafting communications related to new tools & solutions to be rolled out in the region.
  
  Worked as Team lead in ASA practice in Europe west region (Germany, Swiss & Austria) and has below experience (July 2021 – Nov 2022):
• As a part of PMO role lead G360 Account for around 2 years.
• Lead a team of (35-40) team members for GSA (Germany, Swiss and Austria Team).
• Developed working relationship with the internal teams Audit, SAE & AMS teams to ensure effective integration between teams.
• SME for Job-router tool - Created all process-related documents, established process for new activity, Trained multiple teams associated with the process.
• Monitored over utilization of resources for the G360 account GDS team members including onshore on weekly basis.
• Prepared analysis on the expenses incurred on the account including unknown expenses and coordinated with Finance Team.
• Responsible for Central, East & West region and contributed to growth of overall 50% of growth in the regions.
• Lead multiple projects & prepared analysis to ensure the overall team development throughout like Drop time, Engagement planning project & Engagement closure project for EMEIA region
• Project Management, Maintaining various dashboards, Deliverable management, Engagement economics, Resource management, Process improvement and Coordination follow ups and reminders within different teams.
• Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
• Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
• Supported audit preparation through research, analysis and presentation development.
• Generated quality control reports for returned products to identify and communicate patterns.

• Lead the assigned G360 accounts and other large accounts
• Develop and maintain reporting templates that incorporate dashboards and meet the reporting needs of Stakeholders
• Work independently to drive the process requests and cater end to end deliverable by delivering high quality, client-ready output
• Review deliverables of team members and provides constructive feedback on timely basis
• Analyze the research to identify any probable non-compliance issues
• Agility with large amounts of data, creation of presentations, advanced level knowledge of MS Excel, PowerPoint and PowerBi
• Counsel and guide team members by keeping one-o-one discussions on monthly basis to align with the compliance requirements and Year-end targets
• Trained and supported new team members, creation of training material, maintaining culture of collaboration.

• Assist engagement teams with various processes, such as multi-location coordination, engagement economics, confirmations, project, and database management
• Maintain and update global engagement team databases and contact lists as appropriate
• Collate relevant client information from publicly available databases and communicate it to the team via firm publication and databases
• Responsibility for all work and ensuring that the work is reviewed thoroughly before the output is sent out as per the deadline
• Accurately identifying problems, exceptions and ensuring that the regional engagement team has been informed about them in a timely manner
• Attend and participate in weekly or Biweekly calls with the regional counterparts and share progress and status updates proactively
• Develop and maintain a strong working relationship with the teams by having an open and honest communication

• Before joining EY, I have spent a year with Infollion Research Services as, )
• Worked with global consulting clients like Boston, Bain, BSG, KPMG, PWC & EY clients etc
• Worked on the preparation of the database based on inputs/learnings shared by industry level experts like Partners, Directors
• Empanelled Industry level experts from varied industries like Automobile, Pharmaceuticals, FMCG, Hospitality etc
• Participated in the expert calls at industry level
• Reports and Dashboards creation for the team and senior management
• Developed and tested survey questionnaires on varied topics to collect data for research projects.
• Stayed up-to-date with industry trends and developments to conduct relevant and valuable research.
• Participated in data mining activities to uncover insights from various sources.