Dedicated and results-driven professional focused on delivering exceptional customer support, optimizing workforce operations, and enhancing IT processes. Skilled in real-time analysis, process improvement, and data-driven decision-making to drive operational efficiency and business outcomes with a strong focus on process optimization and data analysis. Seeking to leverage my diverse experience in customer service, real-time operations, and IT methodologies to contribute to a dynamic organization that values continuous improvement and operational excellence. Committed to delivering high-quality support and driving performance through strategic insights and proactive problem-solving.
TECHNICAL SKILLS:
Microsoft Power BI (Beginner Level) From Udemy
Enjoy singing during leisure time
Engaging in gym workouts for refreshment and fitness.
Passionate about playing throwball and staying active through team sports.
Enthusiastic viewer of crime thrillers, comedy films, and web series
Microsoft Power BI (Beginner Level) From Udemy
Advanced Java (3 months, Beginner level) from Byte Consulting