DIVYA MALIK
Gurugram
Summary
Dynamic management professional with 8+ years of leading cross-functional teams, driving strategic initiatives, and delivering innovative solutions. Proven track record of managing research professionals and building stakeholder relationships across global markets. Multiple employee excellence awards for exceptional leadership. Expert in agile project management, business research, Design Thinking, and Generative AI optimization.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Protiviti Capability Center
Gurugram
08.2019 - Current
- Lead and mentor two teams (7 research professionals) supporting Business Performance Improvement and Legal Consulting solutions globally.
- Manage resource allocation, performance management, feedback cycles, professional development, new hire onboarding and succession planning.
- Partner with strategic advisory teams to design and implement global initiatives enhancing operational efficiency.
- Provide business support including market research, project management, proposal development, data analytics, Power Platform solutions, and go-to-market strategy.
- Leverage Generative AI tools to transform service delivery models.
- Serve as Copilot Point of Contact for Talent Management group.
- Design and facilitate Design Thinking workshops for internal teams, stakeholders, and clients.
- Apply human-centered design methodologies to identify challenges, generate solutions, and develop implementation roadmaps.
- Selected for 6-month Innovation secondment as Business Analyst and PoC for non-profit client.
- Led client engagement, partnered with developers, drove process improvements using data-driven insights.
- Support knowledge management framework for Business Performance Improvement and Legal Consulting solutions across global offices.
- Lead marketing and employer branding for campus recruitment.
- Conduct group discussions and personal interviews for hiring.
Product Executive
Mankind Pharma
New Delhi
12.2017 - 07.2019
- Managed INR 40 Crore product portfolio across therapeutic segments.
- Oversaw brand positioning, strategic planning, marketing campaigns, and promotional activities.
- Developed go-to-market strategies, product launches, and brand initiatives driving revenue growth.
- Coordinated with sales, supply chain, regulatory, and finance teams.
- Conducted competitor analysis and market research identifying trends and positioning opportunities.
- Designed training programs for medical representatives.
Graduate Engineer Trainee
Cairn Oil & Gas
Barmer
07.2017 - 09.2017
- Quality control for crude oil monitoring and Sewage Treatment Plant operations.
Education
Master of Science - Chemistry
I.I.T. Roorkee
Roorkee05-2017
Bachelor of Science - Chemistry
University of Delhi
Delhi05-2015
Skills
- Team Leadership and People Management
- Strategic Planning and Execution
- Stakeholder Engagement and Relationship Management
- Project and Product Management
- Project Reviews
- Business Research and Analytics
- Capacity Planning and Workload Optimization
- Resource Allocation and Project Assignments
- Design Thinking and Innovation Facilitation
- Recruitment and Interviewing
- Change Management
- Go-to-Market Strategy
- Knowledge Management
- Training and Development
- Agile Methodologies and Scrum Master
- Cross-functional Collaboration
Certifications And Awards
- Scrum Alliance Certified Scrum Master
- Microsoft PL-900 Power Platform
- LUMA Design Thinking Facilitator
- Dale Carnegie - Step Up to Leadership
- iAchieve (exceptional individual achievement)
- WeAchieve (team collaboration)
- Pat on the Back (long-term project excellence)
Timeline
Assistant Manager
Protiviti Capability Center
08.2019 - Current
Product Executive
Mankind Pharma
12.2017 - 07.2019
Graduate Engineer Trainee
Cairn Oil & Gas
07.2017 - 09.2017
Master of Science - Chemistry
I.I.T. Roorkee
Bachelor of Science - Chemistry
University of Delhi