Dynamic Associate Process Manager at eClerx with a proven track record in client relationship management and process documentation. Expert in training facilitation and problem-solving, I successfully reduced client profit and loss risks through effective oversight and compliance checks, enhancing operational efficiency and stakeholder satisfaction.
1. Facilitated training for new hires and developed SOPs and procedure documents for clients.
1 .Facilitated training for new hires and developed SOPs and procedure documents for clients.
Reviewed daily escalation reports to reduce client profit and loss risks.
3. Prepared and presented lifecycle event reports to stakeholders.
4. Executed end-of-day supervisory checks to ensure compliance with regulations.
5. Managed Xceptor and Non-Live Trade Reports as point of contact for specific activities.
1. Performing various control functions to ensure trade values in risk management are in sync with Risk, PNL and downstream applications
2. Ensure all items are dealt effectively and resolved accordingly in a timely manner
4. Identifying and Investigating discrepancies having an economic impact
5. Tracking the queries raised for resolution and amendment with the client
6. Performing AD-hoc activities such as checking for application status and performing exclusions likewise as instructed by the client
7. Performing QAs with due diligence on the data provided by client and tracking changes in the product which might have a PNL impact to the client by performing full reviews to those
8. Performing audits on high complexity and volume templates
9.Discussing queries on call with client to ensure effective and accurate amendments on timely manner.
4.Identifying and Investigating discrepancies having an economic impact
5.Tracking the queries raised for resolution and amendment with the client
6.Performing AD-hoc activities such as checking for application status and performing exclusions likewise as instructed by the client
7.Performing QAs with due diligence on the data provided by client and tracking changes in the product which might have a PNL impact to the client by performing full reviews to those
8.Performing audits on high complexity and volume templates
9.Discussing queries on call with client to ensure effective and accurate amendments on timely manner.
1. Analysis and Interpretation of the Equity derivatives market and reconciliation of Securitized and OTC trade documents with risk system
2.Maintain checklist while reviewing OTC and Structured products