Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Recognition
Roles And Responsibilities
Timeline
Generic

Divya Mishra

Summary

Looking for a challenging position in a reputed organization to exhibit my skills in the field of Finance & Accounts. Strong coach and mentor of individuals and teams, driving a holistic approach to personal development and delivering business objectives.

Overview

19
19
years of professional experience

Work History

Reliance Communication
11.2006 - 11.2007

Aegis BPO Service Ltd
12.2007 - 10.2008

Management Trainee

Genpact
Noida
10.2009 - 10.2017
  • Handled the most critical activities of the process like vendor, Customer setup in SAP.
  • Worked on TPW (Third Party Wizard Service Requests) to setup vendor, Customer, GL, Cost Centre, Internal Order, and Material Master Accounts in SAP.
  • Handled Mass Data Upload.
  • Floor support i.e., helped the other team members in processing ISRs.
  • Responsible for taking weekly improvement calls with the client and updating the SOPs in case of any updates and also circulating the same amongst the other team members.
  • Worked on SAP and Other Accounts Payable related software.
  • Maintained daily dashboard.
  • Maintained KPI reports of the process showing the monthly performance of the process.
  • Responsible for training the new joiners in the process.
  • Update Product Pricing.

Joint Manager

TechnipFMC
Noida
10.2017 - Current
  • Presently Handling the team of Vendor Master Data Management.
  • Follow compliance terms, internal policies & SOP's defined by customer.
  • Preparing monthly dashboards for the VMD volume activity wise and present to the client.
  • Coordinating with the customers for any issue or complaints.
  • Responsible for the group mailbox and ensure SLA is met for all tasks.
  • Download the vendors data from SAP and prepare report as per the requirement.
  • Managing all standard trackers as defined by the customer and requirement.
  • Perform PKT for the internal team to ensure that all have same process knowledge.
  • SAP and ARIBA Expertise: In-depth knowledge of SAP and ARIBA systems, with hands-on experience in configuring and maintaining master data fields.
  • Master Data Management: Proven expertise in developing and implementing global master data governance strategies.
  • Strong understanding of vendor, client, and brand maintenance within SAP and other regional ERPs.
  • Experience in developing and delivering training programs to enhance the master data management skills of team members and end-users.
  • Experience managing master data processes on a global scale, addressing regional variations and ensuring compliance with global standards.
  • Project Management: Demonstrated ability to lead master data transition projects, overseeing the migration from legacy systems to SAP and ARIBA.
  • Strong project management skills with a focus on delivering projects on time and within budget.
  • Leadership: Leadership experience in managing a team, providing guidance, mentoring, and fostering a collaborative and high-performance culture.
  • Went on OJT (On Job Training) to United Kingdom (Manchester) for more than 2 months and migrated the process successfully.
  • Went on OJT (On Job Training) to Poland (Pozanan) for more 1 month and migrated the process successfully.
  • Went on OJT (On Job Training) to Norway (Kongsberg) for one week and migrated the process successfully.
  • Created SOPs for the process.
  • Many Appreciations received from client for quick and quality work.
  • Awarded “Best Performer of the Quarter” 4 times.
  • Awarded “Manager Half Yearly”.
  • Appreciated for giving Lean Idea which helped in reducing the workflow.

Education

Master of Commerce - Marketing

Bachelor of Commerce - undefined

C.C.S. University
01.2005

Intermediate - undefined

U.P. Board
01.2002

High school - undefined

U.P. Board
01.2000

Skills

  • Supplier Management
  • Customer Management
  • Material Creation
  • Pricing
  • Cost center and Internal Order Creation
  • Due Diligence
  • Root Cause Analysis
  • Problem Solving
  • Continuous Improvement
  • Data Management
  • SAP
  • Oracle
  • SAP ARIBA

Accomplishments

  • Went on OJT (On Job Training) to United Kingdom (Manchester) for more than 2 months and migrated the process successfully.
  • Went on OJT (On Job Training) to Poland (Poznan) for more than 1 month and migrated the process successfully.
  • Went on OJT (On Job Training) to Norway (Kongsberg) for one week and migrated the process successfully.
  • Created SOPs for the process.
  • Many Appreciations received from client for quick and quality work.
  • Awarded 'Best Performer of the Quarter' 4 times.
  • Awarded 'Manager Half Yearly'.
  • Appreciated for giving Lean Idea which helped in reducing the workflow.

Professional Recognition

  • Master of Commerce, Marketing
  • Bachelor of Commerce, C.C.S. University, 05/2005
  • Intermediate, U.P. Board Allahabad, 05/2002
  • High School, U.P. Board Allahabad, 05/2000

Roles And Responsibilities

  • Management Trainee, Genpact, Handled the most critical activities of the process like vendor, Customer setup in SAP., Worked on TPW (Third Party Wizard Service Requests) to setup vendor, Customer, GL, Cost Centre, Internal Order, and Material Master Accounts in SAP., Handled Mass Data Upload., Floor support i.e., helped the other team members in processing ISRs., Responsible for taking weekly improvement calls with the client and updating the SOPs in case of any updates and also circulating the same amongst the other team members., Worked on SAP and Other Accounts Payable related software., Maintained daily dashboard., Maintained KPI reports of the process showing the monthly performance of the process., Responsible for training the new joiners in the process., Update Product Pricing.
  • Joint Manager, TechnipFMC, Presently Handling the team of Vendor Master Data Management., Follow compliance terms, internal policies & SOP's defined by customer., Preparing monthly dashboards for the VMD volume activity wise and present to the client., Coordinating with the customers for any issue or complaints., Responsible for the group mailbox and ensure SLA is met for all tasks., Download the vendors data from SAP and prepare report as per the requirement., Managing all standard trackers as defined by the customer and requirement., Perform PKT for the internal team to ensure that all have same process knowledge.

Timeline

Joint Manager

TechnipFMC
10.2017 - Current

Management Trainee

Genpact
10.2009 - 10.2017

Aegis BPO Service Ltd
12.2007 - 10.2008

Reliance Communication
11.2006 - 11.2007

Master of Commerce - Marketing

Bachelor of Commerce - undefined

C.C.S. University

Intermediate - undefined

U.P. Board

High school - undefined

U.P. Board

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Divya Mishra