Divya Mudliar

A Professional with over 4+ years of experience in Customer Service, E-commerce operations & Quality Auditing process. Presently Working with Amazon India as GO-AI Quality Specialist. Adept at providing service operations and understanding customers' requirements and providing services accordingly. Leading team to ensure the accomplishment of service deliverables. Effective communicator with excellent relationship building & interpersonal skills. Possesses a strong commitment to workplace & responsibilities. In-depth Quality Specialist with success in prioritization and multitasking. Committed to paying impeccable attention to reviews and auditing procedures. Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments.

• Won R&R for best performance as Best Gold Auditor in 2021.
• Won R&R for best performance as Best Silver Auditor in 2022.
• Maintained top metrics with Rank 1 for two consecutive months with highest accuracy in the team.
• Taking care of engagement activities for the team by being Fun Activity POC from October 2021.
• Achieved Day on Day R&R when working in Operations Team.
• Currently enrolled in Yellow Belt Certification.
• Technical knowledge in MS Office.
• Good Interpersonal skills.
• Ability to adapt fast and eager to learn new things.

Yellow Belt Certification

I like creating handmade craft articles for friends & family. I love learning about new cultures and traditions across the globe. I love cooking biryani and currently learning baking cakes.