Summary
Overview
Work History
Education
Skills
Technicalexposures
Personal Information
Timeline
Generic

Divya P

Chennai

Summary

I am an enthusiastic and competent engineer seeking a position in a progressive organization which can expand all my knowledge and provide me exciting opportunities to utilize my skills and qualification to produce results efficiently.

Executive Summary

Overview

6
6
years of professional experience

Work History

Shift Lead

Cognizant Technology solutions
01.2023 - Current
  • Company Overview: Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
  • Working as a Shift lead and assisting Team lead in various activities such as collaborating with users and resolving issues, attending meetings, and performing various Monthly and daily activities
  • Project experience with SAP BW on support role in resolving the issues
  • Working on Problem tickets to have a permanent fix to a recurring problem
  • Expertise in modeling SAP BW & SAP BW4HANA Workbench objects (Info Area, I/O catalog, I/O Objects), Info-providers, Data Transfer Process, Data sources
  • Solving the issues that occurred during batch job monitoring and ensuring that the reports are available for the users with correct data on time
  • Communicating with users, setting up meetings, and resolving the issue
  • Analyzing & resolving the issues reported by user
  • Analyzing the errors, finding the root cause of errors, and providing correct solutions
  • Involved in Weekend support and monitoring activities
  • Involved in Month end and Year end activities which requires freezing the historical data
  • Involved in System maintenance activities which require re-scheduling Process chains
  • Provided extended support during system issues
  • Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
  • Technology used for Novartis-AMSNXT-GF-GFANLYT: SAP BW (Version: 7.7) and SAP BW4HANA (Version: 2.3.73)
  • Appreciated by our Team Manager with Silver Award as 'Very active and Smart worker
  • He is a quick learner
  • Excellent communication and monitoring skills
  • Currently working as shift lead'
  • Appreciated by User as 'Working as one' for working on Successful completion of SPEED cut-over activities
  • Appreciation from user upon working in running the CCM jobs smoothly after fixing issues

SAP BW Support Role

Cognizant Technology solutions
12.2018 - 01.2023
  • Company Overview: Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
  • Project experience with SAP BW on support role
  • Monitoring process chains and performing daily user activities
  • Expertise in Modeling SAP BW Workbench objects (Info Area, I/O catalogue, I/O Objects), Info-providers, Data Transfer Process, Data sources
  • Analyzing & resolving the issues reported by users and resolving the issues
  • Involved in Weekend support and monitoring activities
  • Involved in Month end and Year end activities which requires freezing the historical data
  • Involved in System maintenance activities which require re-scheduling Process chains
  • Worked in correcting SAP DS jobs upon failure
  • Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
  • Technology used for NVS_AMS_DT_Analytics_SS: SAP BW (Version: 7.5) and SAP BW4HANA (Version: 2.3.51)

Education

Bsc - CS

Vels University
Pallavaram, Chennai
01.2018

Higher Secondary -

Shri Venkateshwara Higher Secondary School
01.2015

Secondary School -

Shri Venkateshwara Higher Secondary School
01.2013

Skills

  • Smart working and honesty
  • Resilience to working pressures
  • Always curious about my work

Technicalexposures

  • SAP GUI Client, 7.7
  • SAP HANA Studio, 2.3.73

Personal Information

  • Father's Name: Mr. Chandra sekar
  • Mother's Name: Mrs.Chitra
  • Date of Birth: 12/08/97

Timeline

Shift Lead

Cognizant Technology solutions
01.2023 - Current

SAP BW Support Role

Cognizant Technology solutions
12.2018 - 01.2023

Bsc - CS

Vels University

Higher Secondary -

Shri Venkateshwara Higher Secondary School

Secondary School -

Shri Venkateshwara Higher Secondary School

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Divya P