Summary
Overview
Work History
Education
Skills
Timeline
Languages
Tools
Generic
Divya Pai
Open To Work

Divya Pai

Bangalore

Summary

Detail-oriented Accounts Payable Analyst with over 9 years of experience dedicated to enhancing procedural efficiency and ensuring compliance. Proven track record in implementing process optimization and auditing procedures that significantly reduce processing times. Expertise in resolving account and data discrepancies with professionalism, leveraging advanced tools such as SAP, Altair, AP Central, Concur, Media Ocean, Spectra, Citrix Receiver, and SharePoint MDM. Committed to delivering accurate financial operations while fostering a culture of continuous improvement.

Overview

1
1
Language
12
12
years of professional experience

Work History

Sr. Accounts Payable Analyst

Bottomline Technologies
11.2023 - Current
  • Processed PO and Non-PO invoices across EMEA, ensuring accuracy, compliance, and timely execution.
  • Managed GR/IR reconciliation to maintain clean ledgers and resolve discrepancies.
  • Performed purchase order follow-ups and converted requisitions into POs, supporting procurement efficiency.
  • Executed set books clearance and supported month-end closing activities to meet strict deadlines.
  • Conducted payment validations, indexing, and reconciliation checks to ensure financial accuracy.
  • Handled vendor master creation, client setup, and refunds across EMEA, India, US, and APAC.
  • Performed vendor and payment reconciliations, ensuring clean ledgers and compliance with audit standards.
  • Managed AP mailbox independently, resolving vendor and stakeholder queries promptly.
  • Processed Travel & Expense (T&E) claims across multi-regions (EMEA, US, India, APAC).
  • Posted journals, employee credit card entries, and payment-related transactions with accuracy.
  • Supported employee termination and manager change processes for T&E on a monthly basis.Administered user profile creation, updates, and journal posting in T&E systems.
  • Contributed to MS Dynamics 365 & Emburse implementation, including UAT testing and system adoption.
  • Supported payment runs and month-end close, ensuring deadlines and accuracy.
  • Led training sessions for new hires, improving team efficiency and system adoption.
  • Assisted in ERP implementation, enhancing data accuracy and reporting capabilities.
  • Managed month-end close, ensuring timely and accurate invoice processing.

Payable Analyst II

Epsilon India
07.2021 - 11.2023
  • Managed vendor registration across India, Singapore, Thailand, Australia, and Hong Kong using MDM and SAP Altair, ensuring seamless onboarding and compliance with regional requirements.
  • Processed vendor invoices before monthly cut-off, accurately coding invoices in the APAC tool and coordinating payments with Payables teams in Singapore, Hong Kong, Thailand, and Dubai.
  • Validated invoices for accuracy, routed approvals to appropriate stakeholders, and ensured timely payment processing to maintain vendor trust and operational efficiency.
  • Researched and resolved payment issues raised by employees and vendors, minimizing disputes and improving turnaround time.
  • Assisted with annual audits by generating detailed reports, consolidating invoice data, and ensuring compliance with audit requirements.
  • Handled sensitive and confidential documents across Spectra, APAC, SAP Altair, and MDM systems, maintaining strict data integrity and adherence to company policies.
  • robust vendor management framework Built a that streamlined registration, payment tracking, and compliance reporting, contributing to improved efficiency across APAC operations.
  • cross-border collaboration Strengthened by coordinating with finance teams in multiple regions, ensuring smooth execution of global payment processes.

Associate Consultant

Datamatics Global Services Ltd
09.2020 - 07.2021
  • Handled Travel & Expense (T&E) claims for India and Singapore, ensuring compliance with company policies and timely reimbursements.
  • Managed Purchase Order creation and vendor invoice processing with accuracy and efficiency, supporting smooth procurement operations.
  • Audited monthly contract employee reports and payments, ensuring compliance with organizational guidelines.
  • Updated vendor details across multiple tools as requested by teams, maintaining data accuracy and consistency.
  • Consolidated expense reports in Excel for management review, improving visibility of claims versus processed expenses.
  • Conducted monthly process reviews and updated checklists to strengthen internal controls and reduce errors.
  • Reviewed internal systems and developed training plans to address gaps, enhancing team efficiency and compliance.

HR Service Administrator (Travel & Expense)

IBM India Pvt Limited
07.2016 - 04.2018
  • Pre-audited expenses in WWER and Concur applications, ensuring compliance with company policies and validating supporting documentation before approval and payment.
  • Verified and examined expense reports to confirm accuracy, adherence to guidelines, and attachment of required evidence.
  • Successful implementation of Travel@ IBM Concur tool, Contributed to thesupporting smooth adoption across the organization.
  • Guided employees in clearing dummy claims and resolving queries related to expense reimbursement.
  • SPOC for resigned employees Acted as the addressing expense report inquiries, and managing the reconciliation of claims processed monthly.
  • Prepared management reporting, stack reports, and monthly reconciliation for resigned

Accountant cum Office Admin

Tritek Computers Mumbai
07.2014 - 09.2015
  • Interfaced with Accounts team to manage receivables and ensure timely resolution of disputes raised by internal teams and external partners.
  • Handled payment and receivable disputes, ensuring accurate reconciliation and smooth financial operations.
  • Managed daily payment records and organized receivable documentation to maintain transparency and audit readiness.
  • Supported theTeam with ad-hoc tasks, demonstrating flexibility and accountability in dynamic business needs.
  • Updated client payment records and tracked supplier payments, ensuring accuracy and timely settlements.
  • Coordinated meetings with clients and vendors to strengthen communication and resolve financial queries.
  • Led festival collection software project as project in-charge for GSB Mandal, successfully managing operations over a 3-month period.
  • Daily client updates tracked queries resolved by engineers, ensuring service quality and responsiveness.
  • Developed and maintained effective relationships with clients, vendors, and internal teams, fostering collaboration and trust.
  • Facilitated flexible work schedules including night, weekend, and holiday shifts to support business continuity.
  • Detected discrepancies in records, scrutinized financial information, and proposed actionable solutions to improve accuracy and compliance.

Education

B.Com - CS

KARNATAKA UNIVERSITY
Dharwad
03-2013

Diploma - Commercial Practice

Board of Technical Examination
03-2007

SSLC - undefined

Karnataka Secondary Education
Dharwad, KA
03-2004

Skills

Vendor Management / Customer Refunds

Invoice Coding / Financial Reporting

Expense Claims processing

GR/IR Reconciliation

Month-End Close/ERP Systems

Audit Support/Stakeholder Communication

Training/Stakeholder Communication

Cross‑Regional Coordination/Multi‑Currency Transactions

Timeline

Sr. Accounts Payable Analyst

Bottomline Technologies
11.2023 - Current

Payable Analyst II

Epsilon India
07.2021 - 11.2023

Associate Consultant

Datamatics Global Services Ltd
09.2020 - 07.2021

HR Service Administrator (Travel & Expense)

IBM India Pvt Limited
07.2016 - 04.2018

Accountant cum Office Admin

Tritek Computers Mumbai
07.2014 - 09.2015

Diploma - Commercial Practice

Board of Technical Examination

SSLC - undefined

Karnataka Secondary Education

B.Com - CS

KARNATAKA UNIVERSITY

Languages

English, Kannada, Hindi, Marathi, Konkani, Kannada

Tools

MS Dynamics AX, MS D365, Certify Tool/SAP ERP, Web expenses, SAP Altair /SAP Concur/Jira, PTX WWER Travel & Expense AP Central /MDM SharePoint Citrix Receiver /Spectra Media Ocean Online BCC Software Vendor Portal

Divya Pai