Divya Parekh

• Handling hiring requirements of mid management and leadership(CXO -1) roles for one of the leading IT companies in India
• Using platforms like Naukri, Iimjobs and LinkedIn for sourcing, screening and sharing resumes with the hiring manager for meeting the open requirements.
• Collaborating with the candidates, hiring managers and the HR team for scheduling interviews.
• Offer negotiations with the selected candidates.

• Responsible for talent acquisition and onboarding of all roles including entry level to Director level
• Creating and implementing an efficient talent acquisition strategy to attract and bring in the best-suited talent for a scaling new business unit
• Collaborating with department heads, hiring managers and relevant stakeholders to understand their sourcing needs and align recruitment efforts accordingly
• Leading end-to-end recruitment lifecycle i.e. gathering requirements, manpower analysis, RPO and contingent partners management, conducting interviews, offer negotiation, offer letter generation and ensuring seamless candidate engagement throughout the recruitment process until onboarding
• Maintaining the recruitment dashboard and quality metrics for providing inputs to the department heads on a real time basis
• Led diversity hirings like gender diversity, person with disability hiring and LGBTQ+ hiring
• Ensuring smooth and efficient onboarding for new joiners and executing onboarding events for new joiners on a periodic basis
• Designing and implementing 90 day onboarding program for new joiners
• Responsible for hire to retire cycle for contractual resources including hiring, onboarding, grievance redressal and exit formalities
• Designing and executing the annual merit appraisals for contractual resources
• Designing and drafting new policies for the organization by performing market research as well as aligning the policies with other BUs of the organization
• Driving Employee engagement initiative including periodic employee connects, manager connects, employee surveys, townhalls etc
• Handling employee grievances and providing timely resolutions to queries
• Designing the rewards and recognitions program for employees in line with the program of other BUs
• Handling PIP cases and conducting exit interviews for resigned employees
• Adhering to ad-hoc requests from the stakeholders

Recruitment:

• Responsible for talent acquisition of entry level to leadership roles for the region
• Manpower requirement assessment vis-à-vis existing and predicted manpower gap analysis by coordinating with business stakeholders
• Conducting interview processes such as making the devising monthly panel plans, engaging with internal and external stakeholders for ensuring smooth applicant experience of the scheduled candidates
• Interviewing the candidates to assess the candidates’ suitability
• Offer generation to the selected candidates post making the fitment of candidates, handling post offer discussions, closure of offer status
• Leading mass recruitment drives, walk-in drives and probationary officer drives on a quarterly basis
• Being a Spoc and Conducting interviews for campus recruitment process of tier 1, tier 2 and tier 3 campuses

Employee Relations:

• Handling ER for 2800 employees of Pune region post their onboarding into the system
• Grievance handling and resolution
• Conducting investigations of employee raised complaints, providing written case summaries, decisions and recommendations for employee dispute resolution, discrimination, workplace and sexual harassment cases
• Branch visits to gather the employee pulse
• Conducting engagement meetings with different set of employees in order to drive organization agenda, address employee concerns, gather ground sensing
• Working with senior management, business heads for manpower planning, succession planning in the region

Performance appraisal:

• Executing the performance appraisal cycle for retail employees across Rest of Maharashtra and Goa region
• Expertise in performing bell curve and non-bell curve appraisals
• Conducting post appraisal grievance resolution
• Employee separation and retention
• Analyzing the attrition trend to make necessary interventions
• Designing employee retention strategy for reducing attrition rate
• Conducting Exit interviews for voluntary resignations

New joiners’ induction

• Conducting induction training for new joiners
• Engaging with new joiners in a timely manner to ensure their smooth transition into the system

HRBP interventions

• Interventions for improving new joiners’ productivity
• Driving change management
• Identifying trainers, scheduling training and ensuring completion of training programs within given deadlines

• Testing in FICO modules in SAP
• Software testing with HPQC for Citibank Custom Reporting System Module
• SPOC of the project account for communicating daily status update of pending and burning human resource requirements to the HR head
• Supporting the project PMO with human resource management of the account
• Developing and maintaining a project tracker for resources to analyze need of new resources
• Collaborating with the stakeholders to update resource status daily
• Developed understanding and addressing of client requirements