Divya PreethiM
Information Security Analyst
Meenamabakkam,Tamil Nadu
Summary
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
16
16
years of post-secondary education
2
2
Certifications
Work History
Information Security Analyst
Standard chartered Bank
5 2022 - Current
- Manage identity and access management support to business and technical teams in the design of standardized products and customized solutions
- Recommend improvements in security systems and procedures
- Participate in development of roadmaps and participate in the standards process for Identity and Access Management (IAM) solutions.
- Assist in the development of performance metrics/ measurements for the user access attestations.
- Work with the project teams on implementing the defined Policies within Access & Identity Management (AIM) solution
- Knowledge of an Identity Management Products', experience in Service Now Tool, Linux Oracles Server Sinewave ,AD( ID ,modification,reset,unlock) ,Multi-Fctor Authenti cation (MFAs,) unlock reset ,
Senior Analyst
Standard Chartered Bank
05.2017 - Current
- Resolved issues by researching documentation; troubleshooting hardware, software, guiding client through corrective steps; escalating problems to second level; tracked status of problems and solutions.
- Identified priority calls and highlighted potential problems, ensuring that targets are met in line with tight key performance indicators.
- Measuring, recording Team’s productivity on monthly basis.
- Approver for an application data analyzed and recertification processed.
- Assisted in automation for Cancellation Re-assignment data.
- Performed Analysis on Mail box reduction and supported UVT testing’s.
Reconciliation Analyst
Standard chartered Bank
Chennai
03.2021 - 05.2022
- Analyzed finances to create detailed forecasting reports using MPS EXCEL & TLM application tool
- Provided a range of advanced functionality for the reconciliation of cash transactions, securities messages and treasury confirmations using TLM tools for Suspense accounts
- Analyzed, constructed and calculated daily accounting records and transactions.
- Assisted day staff by completing daily tasks updating checklist and log in /out updates.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Improved the accuracy of financial statements by ensuring timely completion of reconciliations for all accounts.
- Automation enhanced for reconciling suspense data ,was accomplished with GEM award
Quality Analyst
InterGlobe Technologies Private Ltd
12.2016 - 03.2017
- Listened to calls either recorded live or side-by-side while communicating feedback.
- Encouraged good practices and discouraged bad ones.
- Identified calls failing to meet predefined standards and identified the problem.
- Implemented agent training and coaching initiatives.
- Understood the priority of the organization and evaluated call behaviors for regulatory compliance cross-selling and adherence to policy.
- Provided customer feedback and internal compliance feedback to management.
Customer Relations Representative
InterGlobe Technologies Private Ltd
02.2015 - 12.2016
- Proven customer support experience.
- Familiar with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Communicated clear expectations contacting the concern airport team for facilitating the passengers on special needs Accomplishments Customer Service.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive experience for all rest.
- Auditing procedures.
- Knowledge of planning techniques, test and sampling methods involved in conducting audits.
- Used Microsoft Excel to develop inventory tracking spreadsheet.
Education
MBA - Aviation Management currently
The University of Petroleum & Energy Studies
DehraDun 05.2019 - 03.2023
BBA - Aviation Management
Aptech Aviation & Hospitality Academy Pvt Ltd
Banglore 08.2011 - 04.2015
Higher secondary -
Marian Matriculation Higher Secondary School St. Thomas Mount
02.2000 - 04.2008
Skills
- Analytical reasoning
Leadership
Teamwork
Multitasking abilities
Audit Support
Access Control
Application security
Excellent Communication
Organizational Skills
Certification
MS OFFICE SUITE
Languages
English, Hindi, Tamil, and Malayalam
Timeline
Reconciliation Analyst
Standard chartered Bank
03.2021 - 05.2022
MBA - Aviation Management currently
The University of Petroleum & Energy Studies
05.2019 - 03.2023
Senior Analyst
Standard Chartered Bank
05.2017 - Current
Quality Analyst
InterGlobe Technologies Private Ltd
12.2016 - 03.2017
Customer Relations Representative
InterGlobe Technologies Private Ltd
02.2015 - 12.2016
BBA - Aviation Management
Aptech Aviation & Hospitality Academy Pvt Ltd
08.2011 - 04.2015
Higher secondary -
Marian Matriculation Higher Secondary School St. Thomas Mount
02.2000 - 04.2008
Information Security Analyst
Standard chartered Bank
5 2022 - Current
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