Divya Preethi .M
Chennai
Summary
Information Security Analyst with proven expertise in identity governance at Standard Chartered Bank. Demonstrated proficiency in risk assessment and identity management solutions, leading to enhanced compliance and security. Strong collaboration and leadership skills utilized to drive cross-functional teams in risk mitigation and process improvement. Recognized for successful implementation of security policies and commitment to continuous improvement.
Overview
10
10
years of professional experience
Work History
Information Security Analyst
Standard Chartered Bank
Chennai
05.2017 - 09.2024
- Implemented identity governance policies, enhancing compliance and security measures.
- Analyzed user access requests to assign appropriate permissions and roles.
- Managed identity lifecycle processes from onboarding to offboarding users.
- Assessed risk management frameworks to ensure adherence to industry standards.
- Collaborated with cross-functional teams to identify and mitigate potential risks.
- Participated in external auditor meetings to address compliance issues and discuss resolutions.
- Performed periodic reviews of internal controls, identifying areas for improvement.
- Led workshops with multiple departments to solidify requirements and expectations.
Lead Quality Analyst
InterGlobe Technologies Private Ltd
Chennai
02.2015 - 03.2017
- Listened to live and recorded calls to evaluate agent performance and provide constructive feedback
- Encouraged adherence to good practices and addressed poor behaviors among agents
- Identified calls that did not meet quality standards and analyzed underlying issues
- Implemented agent training and coaching programs to improve performance
- Assessed call behaviors for regulatory compliance, cross-selling effectiveness, and policy adherence
- Provided customer and compliance feedback to management to drive continuous improvement
Education
MBA - Aviation Management
UPES
Dehradun, India12.2022
BBA - Aviation Management
Aptech Aviation Academy
Bengaluru, India12.2014
Skills
- Identity management solutions
- ServiceNow platform
- Linux operating system
- Oracle database administration
- Sinewave technology
- Active Directory management
- Multi-factor authentication (MFA)
- Threat modeling techniques
- Risk assessment strategies
- Identity governance frameworks
- Security policy development
- Incident response planning
Personal Information
Date of Birth: 07/02/91
Competencies And Accomplishments
- Knowledgeable in managing user identities and access controls to enhance security and streamline operations.
- Proficient in assessing and improving individual and team performance to achieve organizational goals.
- Skilled in planning, executing, and overseeing projects to meet objectives and deadlines.
- Experienced in evaluating and managing risks associated with third-party vendors and ensuring adherence to governance standards.
- Created daily database reports to identify and mediate potential vulnerabilities.
- GEM award - Enhanced Automation in Reducing Request.
- Supervised team of 4-8 staff members.
Accomplishments
- Automation enhanced for reconciling suspense data was accomplished with GEM award
- Automation in Mailbox reduction for bulk requests in email.
Affiliations
- Performance Management: Proficient in assessing and improving individual and team performance to achieve organizational goals.
- Project management: skilled in planning, executing, and overseeing projects to meet objectives and deadlines
Timeline
Information Security Analyst
Standard Chartered Bank
05.2017 - 09.2024
Lead Quality Analyst
InterGlobe Technologies Private Ltd
02.2015 - 03.2017
MBA - Aviation Management
UPES
BBA - Aviation Management
Aptech Aviation Academy
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