DIVYA PRIYA
Bengaluru
Summary
Product-minded engineering background with practical AI SaaS and customer success experience. Leverages customer insights and data-driven product decisions to improve user experience. Supports product development through cross-functional alignment of delivery plans with business priorities.
Overview
2
2
years of professional experience
Work History
Associate Product Manager
Outbox Ventures (Outbox Labs)
09.2025 - Current
- Contributed to the development and enhancement of AI-powered SaaS products including ReachInbox.ai, Zapmail.ai and ReferralStack.ai.
- Contributed to the product roadmap and prioritized features for execution across multiple platforms to align with user needs.
- Contributed to the development of ReferralStack.ai, an AI-driven platform for managing referral and affiliate programs, enabling businesses to automate partner tracking and optimize referral-based growth.
- Gathered user insights to inform product development and enhance user experience.
- Supported sprint planning with engineering and QA teams
- Analyzed customer feedback to inform product decisions, prioritize feature requests, and develop user stories.
- Coordinated beta testing with customers, ensuring quality assurance and valuable feedback before launch.
Customer Success and Key Account Management
Intervue.io
Bengaluru
01.2025 - 09.2025
- Supported client interactions for companies including Zomato, Plum, British Petroleum, and Nykaa.
- Resolved product and platform issues to improve user satisfaction.
- Built practical experience in SaaS operations, customer lifecycle management, onboarding, retention, and account support workflows.
- Shared recurring issue patterns with internal teams to help improve customer experience.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Products Strategy Intern
HeyCoach
Bengaluru
09.2024 - 12.2024
- Designed and executed community-led GTM strategy for 5+ colleges, acquiring 1000+ users in under 3 months.
- Conducted engagement experiments across formats (webinars, outreach, content) to pinpoint the highest converting acquisition channels.
Education
Bachelor of Engineering - Electronics and Communication Engineering
Dayananda Sagar College of Engineering
Bengaluru07-2026
Senior Secondary (Class XII) -
Chinmaya Vidyalaya
Bokaro Steel CitySecondary (Class X) -
Chinmaya Vidyalaya
Bokaro Steel CitySkills
- Product roadmap development
- Strategic product planning
- Go-to-market execution
- User testing and acceptance
- Product analysis and UX enhancement
- A/B testing techniques
- Data-driven insights
- SQL and Excel expertise
- Customer lifecycle management
- Data-driven decision making
- SQL & Excel
- Customer lifecycle management
- User acceptance testing and technical requirement writing, PRD
Timeline
Associate Product Manager
Outbox Ventures (Outbox Labs)
09.2025 - Current
Customer Success and Key Account Management
Intervue.io
01.2025 - 09.2025
Products Strategy Intern
HeyCoach
09.2024 - 12.2024
Bachelor of Engineering - Electronics and Communication Engineering
Dayananda Sagar College of Engineering
Senior Secondary (Class XII) -
Chinmaya Vidyalaya
Secondary (Class X) -
Chinmaya Vidyalaya