Divya R
Chennai
Summary
Dedicated Finance Professional with a hands-on nearly 11 years of experience in End-end Accounts receivable under Order to Cash process. Expert financial analyst with proven excellence in forecasting & corporate finance models, upskilled and leveraging OTC portfolios. Seeking a challenging role to leverage expertise, drive operational excellence, and contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Finance AR Associate
Icon Clinical Research Organization Pvt.Ltd
07.2023 - Current
- Managed end-to-end accounts AR process from contract to Billing creation and payments.
- Taken ownership of top 85 prior customers (Ionis,Horizon,Chiesi) in sponsor accounts with various entities and Specialized Customized Billing of Invoices for Key A/C customers like Chiesi in Oracle system.
- Conducted bank reconciliation with a month-end sign-off, ensuring strong financial controls. Consistently met collection targets, handling Overdue Invoices through effective communication.
- Handled billing creation, disputes, collections, and cash application for nearly 80100 sponsors. Updated customer profiles and payment schedules in Oracle system.
- Maintained accurate records and tracked all information pertaining to customer interaction, key indicators and reports for assigned business units.
- Collaborating with stakeholders and Conducted timely POD calls with top sponsors and other clients with strong interpersonal Communication and negotiation skills for any issue solving. Additionally, providing detailed process reports and SOA for timely payments.
- Handling of Various customer portals such as Coupa, Tungsten, J&J,Aspire,Mybuy and Ariba for Invoice submission and payment details.
Finance Analyst
Maersk Global Services Pvt.Ltd
01.2013 - 08.2022
- Specialized Billing of Invoices for Key A/C customers using various Excel files, SAP & upload of invoices in Customer Portals. (Volkswagen, ARGOS & Sainsbury and FORD Key Customers). Additionally, handled more than 20 countries for Manual Billing Creation.
- Expertise in End-to-End OTC Management. (Specialized Billing, Manual SO, Invoice Reprint and Master data Management)
- Analysis of customer agreements and issued claim invoices and credit notes based on tariffs and commercial settlements.
- Taken Transition (Migration) & Created SOPs for process standardization.
- Spearheaded central Master data maintenance, creating and managing Customer & Bank details in SAP MDM.
- Consistently met collection targets, handling Overdue Invoices through effective communication to sponsors.
- Preparing & Reviewing SOP's and Organized Onshore, offshore calls.
- Trained freshers and audited reverse knowledge transition. Constantly mentoring the team and ensured on-time delivery on invoicing with Management.
- Played an SME role by giving Various GEMBA externally and internally to Clusters about process knowledge, upstream and downstream towards process.
- Awarded 'Champ of the Month' for a Best performer in Maersk.
- Awarded 'Going for a Miles stone' in Maersk.
- Received Many client appreciations for handling queries promptly.
- Achieved Zero Escalation and process standardization in Covid period.
Education
MBA - Master of Business administration -
Pondicherry University, Loyola College
ChennaiB COM - Bachelor of Commerce -
M.O.P. Vaishnav College for Women
ChennaiHSC - Higher Secondary -
Rukmani Vidyalaya Matriculation Higher Secondary School
ChennaiSSLC -
Joyhill Matriculation School
ChennaiSkills
- SAP R/3
- Oracle
- PeopleSoft ERP
- MS Office
- Customer portals
- Financial Analysis
- Account Reconciliation
- Data Management
- Process Improvement
- Invoice Processing
- Result-Oriented
- Volume-player
- Problem-Solving
- Communication
- Teamwork
- Adaptability
- Leadership
- Time Management
- Analytical Thinking
- Client Relationship Management
- Process Optimization
- Customer Service
- Multitasking
- Critical Thinking
Awards
- Awarded 'Champ of the Month' for a Best performer in Maersk.
- Awarded 'Going for a Miles stone' in Maersk.
- Received Many client appreciations for handling queries promptly.
- Achieved Zero Escalation and process standardization in Covid period.
Personal Information
- Date of Birth: 12/12/91
- Marital Status: Married
Internship
2012, M. Srinivasan & Associates - Auditors Firm, Parry's Corner, Chennai, As part of my assignment, performing auditing and quality verification process in Kotak Mahindra Bank.
Languages
English
Proficient
C2
Tamil
Proficient
C2
Telugu
Intermediate
B1
Timeline
Finance AR Associate
Icon Clinical Research Organization Pvt.Ltd
07.2023 - Current
Finance Analyst
Maersk Global Services Pvt.Ltd
01.2013 - 08.2022
MBA - Master of Business administration -
Pondicherry University, Loyola College
B COM - Bachelor of Commerce -
M.O.P. Vaishnav College for Women
HSC - Higher Secondary -
Rukmani Vidyalaya Matriculation Higher Secondary School
SSLC -
Joyhill Matriculation School