DIVYA RAWAT
FARIDABAD
Summary
To obtain a challenging position in a high-quality research organization where my resourceful experience and academic skills in ICT domain will add value to organizational operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insight Professional
BT Global Business Services Private Limited
2021.03 - Current
- Successfully transitioned into an enhanced role at Competitor Hub, overseeing the management of Competitor Hub and spearheading the integration of new standard deliverables and Ad-Hoc projects
- Played a pivotal role in the seamless transition to a new portal, collaborating effectively with the team based in the UK
- Managing ad hoc fixed consumer related queries and quick requests from the stakeholders, collaborating with analyst houses, and producing weekly and monthly reports.
Business Analyst
Evalueserve Private Limited
2019.07 - 2021.03
- The client is a leading European Telecom service provider
- The objective of the project is to provide market and competitor insight
- To prepare value propositions for products and solutions for one of the leading Telecom organization
- Proficient in delivering research-based solutions, performing benchmarking analysis for business development, and presenting impactful data visualizations and analyses.
- Good understanding and knowledge of the ICT market in multiple geographies- The America's, Europe, and APAC
- Generates executive profiles through in-depth research, compiling business information and experience tracking from diverse public sources such as LinkedIn, Twitter, and company websites
Technical Support (Associate)
Wipro Limited
2015.03 - 2016.10
- Provided Technical support to the UK based Telecom company
- Application support analysis and troubleshooting of issues raised by customers
- Logging the queries of customers and the clients
- Diagnosing and solving hardware and software faults.
Education
MBA - Data Science And Business Analytics
Great Lakes And UT-Austin
2024-01
MBA in Telecom Management -
SRI BALAJI UNIVERSITY PUNE
2019-01
B. TECH in Electronics and Communication Engineering -
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI
2014-01
Three-year Diploma in Electronics And Communication Engineering -
BOARD OF TECHNICAL EDUCATION, DELHI
2011-01
Skills
- Good hands-on MS-Office Suite (Including advanced Excel)
- Creates dashboards and frameworks.
- Extensive knowledge of competitive landscape studies, Industry/market studies, technology use-case analyses (IoT, 5G and Industry whitepapers)
- Basics of Power BI
- Good hands-on Tableau and Python
- Basic knowledge of C, C++, Qlik Sense
- SWOT analysis
- PESTEL analysis
- Portals Five Forces analysis
- Assembling and installation, soldering and desoldering, troubleshooting and PCB design
Projects
MBA Project - AT&T Global Networks India Pvt. Ltd:
- Explored IoT and Smart City implementation, evaluating company's services for internal and client applications.
Engineering Projects: Bharti Airtel Ltd and NTPC-SAIL Power Company Pvt Ltd:
- In Bharti Airtel conducted Subscriber Management System Integration and Conducted comprehensive study of engineering department equipment in NTPC.
Certification
- Certification in Telecom Frameworks (OSS/BSS)
- Revenue assurance and fraud management certification
Accomplishments
- Acknowledged as the top performer in BT GBS for April 2023 and recognized as an achiever during the CFU Business Services Q2 All-team Call.
- Worked in a Research and Corporate Relation Team (Worked for my seniors and my batch- mates to bring top notch companies for their placements) and received a "Go getter award" after the successful completion of the project.
- Secured first position in dance during MBA course in cultural fest.
- Team won second prize in Robo maze competition during engineering in Tech fest.
- Secured first rank in Diploma college.
Languages
English and Hindi. (Proficient in reading, writing, and speaking)
Hobbies and Interests
- Dancing (Trained classical dancer). Choreographed and performed in various occasions.
- Listening to music.
- Reading books (Both Fiction and Non-Fiction)
- Loves to read about gadgets and automotives.
- Swimming and Running.
- Playing Badminton
Personal Information
Date of Birth : 23/09/1991
Timeline
Insight Professional
BT Global Business Services Private Limited
2021.03 - Current
Business Analyst
Evalueserve Private Limited
2019.07 - 2021.03
Technical Support (Associate)
Wipro Limited
2015.03 - 2016.10
MBA - Data Science And Business Analytics
Great Lakes And UT-Austin
MBA in Telecom Management -
SRI BALAJI UNIVERSITY PUNE
B. TECH in Electronics and Communication Engineering -
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI
Three-year Diploma in Electronics And Communication Engineering -
BOARD OF TECHNICAL EDUCATION, DELHI
- Certification in Telecom Frameworks (OSS/BSS)
- Revenue assurance and fraud management certification
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