Summary
Overview
Work History
Education
Skills
Projects
Certification
Accomplishments
Languages
Hobbies and Interests
Personal Information
Timeline
Generic
DIVYA RAWAT

DIVYA RAWAT

FARIDABAD

Summary

To obtain a challenging position in a high-quality research organization where my resourceful experience and academic skills in ICT domain will add value to organizational operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insight Professional

BT Global Business Services Private Limited
03.2021 - Current
  • Successfully transitioned into an enhanced role at Competitor Hub, overseeing the management of Competitor Hub and spearheading the integration of new standard deliverables and Ad-Hoc projects
  • Played a pivotal role in the seamless transition to a new portal, collaborating effectively with the team based in the UK
  • Managing ad hoc fixed consumer related queries and quick requests from the stakeholders, collaborating with analyst houses, and producing weekly and monthly reports.

Business Analyst

Evalueserve Private Limited
07.2019 - 03.2021
  • The client is a leading European Telecom service provider
  • The objective of the project is to provide market and competitor insight
  • To prepare value propositions for products and solutions for one of the leading Telecom organization
  • Proficient in delivering research-based solutions, performing benchmarking analysis for business development, and presenting impactful data visualizations and analyses.
  • Good understanding and knowledge of the ICT market in multiple geographies- The America's, Europe, and APAC
  • Generates executive profiles through in-depth research, compiling business information and experience tracking from diverse public sources such as LinkedIn, Twitter, and company websites

Technical Support (Associate)

Wipro Limited
03.2015 - 10.2016
  • Provided Technical support to the UK based Telecom company
  • Application support analysis and troubleshooting of issues raised by customers
  • Logging the queries of customers and the clients
  • Diagnosing and solving hardware and software faults.

Education

MBA - Data Science And Business Analytics

Great Lakes And UT-Austin
01-2024

MBA in Telecom Management -

SRI BALAJI UNIVERSITY PUNE
01-2019

B. TECH in Electronics and Communication Engineering -

GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI
01-2014

Three-year Diploma in Electronics And Communication Engineering -

BOARD OF TECHNICAL EDUCATION, DELHI
01-2011

Skills

  • Good hands-on MS-Office Suite (Including advanced Excel)
  • Creates dashboards and frameworks
  • Extensive knowledge of competitive landscape studies, Industry/market studies, technology use-case analyses (IoT, 5G and Industry whitepapers)
  • Basics of Power BI
  • Good hands-on Tableau and Python
  • Basic knowledge of C, C, Qlik Sense
  • SWOT analysis
  • PESTEL analysis
  • Portals Five Forces analysis
  • Assembling and installation, soldering and desoldering, troubleshooting and PCB design

Projects

MBA Project - AT&T Global Networks India Pvt. Ltd:

  • Explored IoT and Smart City implementation, evaluating company's services for internal and client applications.

Engineering Projects: Bharti Airtel Ltd and NTPC-SAIL Power Company Pvt Ltd:

  • In Bharti Airtel conducted Subscriber Management System Integration and Conducted comprehensive study of engineering department equipment in NTPC.

Certification

  • Certification in Telecom Frameworks (OSS/BSS)
  • Revenue assurance and fraud management certification

Accomplishments

  • Acknowledged as the top performer in BT GBS for April 2023 and recognized as an achiever during the CFU Business Services Q2 All-team Call.
  • Worked in a Research and Corporate Relation Team (Worked for my seniors and my batch- mates to bring top notch companies for their placements) and received a "Go getter award" after the successful completion of the project.
  • Secured first position in dance during MBA course in cultural fest.
  • Team won second prize in Robo maze competition during engineering in Tech fest.
  • Secured first rank in Diploma college.

Languages

English and Hindi. (Proficient in reading, writing, and speaking)

Hobbies and Interests

  • Dancing (Trained classical dancer). Choreographed and performed in various occasions.
  • Listening to music.
  • Reading books (Both Fiction and Non-Fiction)
  • Loves to read about gadgets and automotives.
  • Swimming and Running.
  • Playing Badminton

Personal Information

Date of Birth : 23/09/1991

Timeline

Insight Professional

BT Global Business Services Private Limited
03.2021 - Current

Business Analyst

Evalueserve Private Limited
07.2019 - 03.2021

Technical Support (Associate)

Wipro Limited
03.2015 - 10.2016

MBA - Data Science And Business Analytics

Great Lakes And UT-Austin

MBA in Telecom Management -

SRI BALAJI UNIVERSITY PUNE

B. TECH in Electronics and Communication Engineering -

GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI

Three-year Diploma in Electronics And Communication Engineering -

BOARD OF TECHNICAL EDUCATION, DELHI
  • Certification in Telecom Frameworks (OSS/BSS)
  • Revenue assurance and fraud management certification
DIVYA RAWAT