DIVYA SANKARANARAYANA IYER
Leeds,West Yorkshire
Summary
Detail-oriented Software Test Engineer with over 4 years of experience in diagnosing technical issues and supporting software deployments. Proficient in QA methodologies and test case execution, with a strong understanding of the software life cycle. Experienced in bug reporting and issue tracking tools, focused on enhancing software quality and performance. Committed to contributing to organizational success through meticulous work and a solutions-oriented approach.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Software Test Analyst
PSK Metonym Systems Limited
Leeds, Maharashtra
12.2024 - Current
- Facilitated successful implementation of product and order management system, migrating over 30,000 users.
- Developed end-to-end test scenarios for customer and contact centre user journeys.
- Estimated user story testing requirements based on compatibility needs.
- Created reusable assets through Confluence pages for improved collaboration.
- Authored 'How to Guides' for Commerce Tools, ForgeRock, and Adyen UI portal usage.
- Advised on optimal test management tools for Colleague App testing.
- Demonstrated tested features to product owner for user story sign-off.
- Enhanced data integrity between upstream and downstream systems.
Test automation engineer
Vignan Corp UK
Leeds, West Yorkshire
11.2024 - 12.2024
- Produced precise test cases for web and mobile applications related to the project.
- Maintained test automation scripts to facilitate efficient pre-release testing.
- Revised test cases to accommodate changes in project specifications.
- Recommended tools and technologies for effective case maintenance and automation setup.
- Worked closely with Development and QA teams in India to enhance communication on deliverables.
Senior Software Engineer
QUEST GLOBAL ENGINEERING SERVICES PRIVATE LIMITED
Trivandrum, Kerala,India
12.2021 - 04.2022
- Developed and maintained automation test framework using Python and Sikuli.
- Executed end-to-end manual and automated tests, covering functional, regression, and integration aspects.
- Authored comprehensive test strategies, plans, and reporting for multiple releases.
- Enhanced QA pipelines by automating regression test cycles in collaboration with QA Manager.
- Participated in Agile ceremonies, facilitating cross-team collaboration and communication.
- Oversaw configuration management and release planning for 11 official product releases.
- Conducted defect triage meetings with developers to ensure prompt resolution of issues.
Software Engineer
QUEST GLOBAL ENGINEERING SERVICES PRIVATE LIMITED
10.2018 - 12.2021
- Executed detailed test cases for software and hardware interface validation.
- Conducted risk-based testing to simulate production scenarios, minimising system failures.
- Performed bug tracking, root cause analysis, and verification testing for reported issues.
- Developed Test Exit Reports for each release and presented findings to QA and delivery managers.
Education
Master's - Project Management
Leeds Beckett University
Leeds 01.2023 - 06.2024
Bachelor's with honours - Electrical and Electronics Engineering
CUSAT University
Kollam 06.2014 - 04.2018
Skills
Testing and QA: Manual and automated testing
Regression and integration testing
End-to-end testing
qTest and Experitest
Automation tools: Selenium and Jenkins
Sikuli and Redmine
Programming languages: Python, C, SQL
- Unix shell scripting and JavaScript
- Project environments: Agile and Waterfall
- Jira and SDLC
- Documentation and coordination
- Stakeholder communication skills
- Healthcare skills: Medication administration
- Patient documentation and care plans
- Oracle PDH and STIBO
- Merchant Center Commerce Tools, Drupal, iOS Swift, Android SDK
Certification
- C++ with Linux – Manipal ProLearn (July- Oct 2018)
Internal Corporate QA Certifications (Quest Global):
- Selenium Automation Testing
- Test Management Tools (JIRA, Redmine)
- Agile Project Tools (Jenkins, CMIC)
- Linux & Shell Scripting for Testers
- C# programming Language – OOPs Part 1 & 2
Accomplishments
- “On the Fly” Award (2020 & 2022) – Recognised for swift resolution and delivery
- Best Employee (Mar 2022) – Fixed critical client bug from offshore
- Special Contributor – Applauded for team performance and client collaboration
- CSAT Champion (FY 2020–21) – Achieved top customer satisfaction scores
References
References available upon request.
Timeline
Software Test Analyst
PSK Metonym Systems Limited
12.2024 - Current
Test automation engineer
Vignan Corp UK
11.2024 - 12.2024
Master's - Project Management
Leeds Beckett University
01.2023 - 06.2024
Senior Software Engineer
QUEST GLOBAL ENGINEERING SERVICES PRIVATE LIMITED
12.2021 - 04.2022
Software Engineer
QUEST GLOBAL ENGINEERING SERVICES PRIVATE LIMITED
10.2018 - 12.2021
Bachelor's with honours - Electrical and Electronics Engineering
CUSAT University
06.2014 - 04.2018