Divya Satish
Bengaluru
Summary
As a customer care associate with 2+ year experience in assessing customer needs and interests. Looking for the committed for the strenghth in customer experience with the postitivity .
Overview
3
3
years of professional experience
Work History
Customer Care Associate
Randstad
09.2021 - 05.2024
- Company Overview: Employed as Customer Care Associate in the organization at Randstad Pvt Ltd and was deputed to Escorts Kubota Ltd formerly as Escorts Ltd
- Responded to customer requests for products, services and company information
- Provided external and internal customers with requested information
- The company releases new products every year and provides information about them.
- Answered a constant flow of customer calls upto 1000 calls queue per minute
- Provided training support for new hires on the team regarding key customer care processes
- Resolving customer complaint
- The company releases new products every year and provides information about them
Education
B.Com - Computer Application
K L Mehta DN College For Women
Faridabad01.2019
Skills
- Customer Handling
- Computer Skills
- Customer Service
- Time Management
- Complaint Handling
- Active Learning
Languages
English
Hindi
Malayalam
Personal Information
- Date of Birth: 28 Oct 1997
- Mother Name-Nisha Satish
- Father Name- PV Satish
- Gender: Female
- Nationality: Indian
Timeline
Customer Care Associate
Randstad
09.2021 - 05.2024
B.Com - Computer Application
K L Mehta DN College For Women
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