Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Divya Shankar

Technical Manager
Chennai

Summary

Dynamic Associate Technical Manager at Tata Consultancy Services with a proven track record in IT infrastructure management and technical leadership. Spearheaded continuous integration initiatives, enhancing development efficiency. Adept at cross-functional team coordination and problem-solving, fostering collaboration while mentoring junior engineers to achieve their full potential.

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Associate Technical Manager

Tata Consultancy Services
2021.10 - Current
  • Reduced overall development time with the introduction of continuous integration tools and best practices.
  • Participated in industry conferences as a speaker or panelist, showcasing company''s thought leadership in technology domain.
  • Provided guidance in data analysis, process observation, inspection, problem-solving and issuing of work instructions.
  • Managed software release cycles, ensuring timely delivery of updates and new features to end users.
  • Mentored junior engineers through one-on-one coaching sessions, promoting professional growth and technical expertise.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Implemented and maintained technology and software budget.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Senior Associate

Cognizant Technologies Solutions
2018.10 - 2021.10
  • Streamlined backup processes, ensuring timely recovery in case of data loss or system failure.
  • Improved database performance by optimizing SQL queries and implementing indexing strategies.
  • Assisted in migrating databases to newer versions or alternate platforms, minimizing disruption to business operations.
  • Developed custom scripts and PL/SQL procedures for efficient automation of routine tasks and data management operations.
  • Provided resources and skill sets to support DBA functions for applications.
  • Conducted regular performance audits, identifying areas for improvement and adjusting configurations as needed.
  • Proposed database changes to ease monitoring and administrative effort.
  • Created and updated database designs and data models.
  • Developed and maintained courteous and effective working relationships.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.

Associate

Cognizant Technologies Solutions
2013.01 - 2018.10
  • Collaborated with IT teams to develop effective solutions for complex database issues.
  • Diagnosed and resolved critical database issues promptly, minimizing the impact on business operations.
  • Developed custom scripts for automating routine tasks, increasing productivity and reducing manual labor.
  • Enhanced data security by implementing backup and recovery strategies, ensuring minimal data loss.
  • Implemented disaster recovery plans to safeguard against unexpected events, minimizing potential losses.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Created and updated database designs and data models.
  • Proposed database changes to ease monitoring and administrative effort.
  • Provided resources and skill sets to support DBA functions for applications.
  • Developed and maintained courteous and effective working relationships.

Associate

Polaris Financial Technology Ltd
2011.10 - 2012.12
  • Enhanced database performance by optimizing SQL queries and indexing strategies.
  • Collaborated with developers to design efficient schema structures for optimal application performance, contributing to higher-quality software products.
  • Provided timely support for end-users experiencing issues related to Oracle databases or related applications, improving customer satisfaction levels.
  • Contributed to the development of custom applications, enhancing business operations and user experience.
  • Provided resources and skill sets to support DBA functions for applications.
  • Developed and maintained courteous and effective working relationships.
  • Proposed database changes to ease monitoring and administrative effort.
  • Created and updated database designs and data models.

Education

Bachelor in Technology - Information Technology

Valliammai Engineering College
Chennai, India
2001.04 -

Skills

IT infrastructure management

Cross-functional team coordination

Cybersecurity best practices

Technical leadership

Information confidentiality

Risk mitigation planning

Technical troubleshooting

Team collaboration

Disaster recovery

Change management

IT service management

Problem-solving

Time management

Self motivation

Certification

Certified AWS Solution Architect from Amazon

Timeline

Certified AWS Solution Architect from Amazon

2024-05

Oracle 12c Oracle Certified Associate from Oracle University.

2023-05

Associate Technical Manager

Tata Consultancy Services
2021.10 - Current

Senior Associate

Cognizant Technologies Solutions
2018.10 - 2021.10

ITIL

2015-07

Associate

Cognizant Technologies Solutions
2013.01 - 2018.10

Associate

Polaris Financial Technology Ltd
2011.10 - 2012.12

Bachelor in Technology - Information Technology

Valliammai Engineering College
2001.04 -
Divya ShankarTechnical Manager