Divya Shankar
Technical Manager
Chennai
Summary
Dynamic Associate Technical Manager at Tata Consultancy Services with a proven track record in IT infrastructure management and technical leadership. Spearheaded continuous integration initiatives, enhancing development efficiency. Adept at cross-functional team coordination and problem-solving, fostering collaboration while mentoring junior engineers to achieve their full potential.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Associate Technical Manager
Tata Consultancy Services
2021.10 - Current
- Reduced overall development time with the introduction of continuous integration tools and best practices.
- Participated in industry conferences as a speaker or panelist, showcasing company''s thought leadership in technology domain.
- Provided guidance in data analysis, process observation, inspection, problem-solving and issuing of work instructions.
- Managed software release cycles, ensuring timely delivery of updates and new features to end users.
- Mentored junior engineers through one-on-one coaching sessions, promoting professional growth and technical expertise.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Implemented and maintained technology and software budget.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Senior Associate
Cognizant Technologies Solutions
2018.10 - 2021.10
- Streamlined backup processes, ensuring timely recovery in case of data loss or system failure.
- Improved database performance by optimizing SQL queries and implementing indexing strategies.
- Assisted in migrating databases to newer versions or alternate platforms, minimizing disruption to business operations.
- Developed custom scripts and PL/SQL procedures for efficient automation of routine tasks and data management operations.
- Provided resources and skill sets to support DBA functions for applications.
- Conducted regular performance audits, identifying areas for improvement and adjusting configurations as needed.
- Proposed database changes to ease monitoring and administrative effort.
- Created and updated database designs and data models.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
Associate
Cognizant Technologies Solutions
2013.01 - 2018.10
- Collaborated with IT teams to develop effective solutions for complex database issues.
- Diagnosed and resolved critical database issues promptly, minimizing the impact on business operations.
- Developed custom scripts for automating routine tasks, increasing productivity and reducing manual labor.
- Enhanced data security by implementing backup and recovery strategies, ensuring minimal data loss.
- Implemented disaster recovery plans to safeguard against unexpected events, minimizing potential losses.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Created and updated database designs and data models.
- Proposed database changes to ease monitoring and administrative effort.
- Provided resources and skill sets to support DBA functions for applications.
- Developed and maintained courteous and effective working relationships.
Associate
Polaris Financial Technology Ltd
2011.10 - 2012.12
- Enhanced database performance by optimizing SQL queries and indexing strategies.
- Collaborated with developers to design efficient schema structures for optimal application performance, contributing to higher-quality software products.
- Provided timely support for end-users experiencing issues related to Oracle databases or related applications, improving customer satisfaction levels.
- Contributed to the development of custom applications, enhancing business operations and user experience.
- Provided resources and skill sets to support DBA functions for applications.
- Developed and maintained courteous and effective working relationships.
- Proposed database changes to ease monitoring and administrative effort.
- Created and updated database designs and data models.
Education
Bachelor in Technology - Information Technology
Valliammai Engineering College
Chennai, India 2001.04 -
Skills
IT infrastructure management
Cross-functional team coordination
Cybersecurity best practices
Technical leadership
Information confidentiality
Risk mitigation planning
Technical troubleshooting
Team collaboration
Disaster recovery
Change management
IT service management
Problem-solving
Time management
Self motivation
Certification
Certified AWS Solution Architect from Amazon
Timeline
Certified AWS Solution Architect from Amazon
2024-05
Oracle 12c Oracle Certified Associate from Oracle University.
2023-05
Associate Technical Manager
Tata Consultancy Services
2021.10 - Current
Senior Associate
Cognizant Technologies Solutions
2018.10 - 2021.10
ITIL
2015-07
Associate
Cognizant Technologies Solutions
2013.01 - 2018.10
Associate
Polaris Financial Technology Ltd
2011.10 - 2012.12
Bachelor in Technology - Information Technology
Valliammai Engineering College
2001.04 -