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Lead Credit Analyst with 8 years experience in corporate credit card supporting financial service to the Global Companies and optimizing financial loss.

Highly skilled customer service professional equipped to enhance client satisfaction and streamline processes. Proven ability to analyze data, resolve complex issues, and implement effective solutions. Strong focus on team collaboration and achieving results, adaptable to changing needs. Demonstrates exceptional communication, problem-solving, and leadership skills.

Results-driven professional with 20 years of experience in leading high-performance operations, driving sales growth, and delivering complex projects across diverse industries. Adept at optimizing business processes, managing cross-functional teams, and implementing strategic initiatives that enhance productivity and profitability.

Energetic legal and compliance professional having experience of handling data privacy, corporate, forex and other compliance/ legal matters.

Qualified SEN educator with 6 years of experience in inclusive education, IEP/BIP development, and differentiated instruction. Skilled in supporting diverse learners in mainstream classrooms, integrating assistive technology, and monitoring student progress. Strong communicator and collaborator with teachers, parents, and specialists, driven by empathy, patience, and a passion for empowering students with special educational needs.

 As an accomplished and results-driven Presales professional, bring with over 15+ years of invaluable experience in orchestrating comprehensive presales operations. Proficiency lies in delivering exceptional sales support services, crafting compelling sales materials, and leading high-performing teams to consistently deliver successful RFX proposals. Have consistently demonstrated expertise in formulating strategic solutions that drive revenue growth and consistently exceed client expectations. Excel in the art of persuasive communication and negotiation, underpinned by exceptional critical thinking and an unwavering commitment to precision. Track record proves ability to thrive in dynamic business environments, and am known for superior time management skills.    Salesforce CRM | BI | Digital Engineering | AI/ML | Cloud | Custom Application | Professional Services | Consulting | IT Infrastructure | Exposer to multiple Industry 

Supportive Team Lead with 13 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

 Dynamic, results-oriented professional with leadership experience at Sankalp Organization, skilled in tutoring and cultivating teamwork. 

Cloud and Software Engineering graduate student with hands-on experience in AWS (IAM, EC2, S3, VPC, RDS), DevOps fundamentals, backend development, and database management. Skilled in SQL, PostgreSQL, MySQL, MongoDB, RDS Multi-AZ, and modern API development. Strong ability to build and deploy scalable applications using the MERN stack, Java, and cloud-native services. Currently preparing for AWS Cloud Practitioner certification. Fast, motivated learner with a passion for cloud, backend engineering, and database-driven system design.

Skilled at working in independent and team-based capacities to accomplish demanding objectives in fast-paced environments. Streamlines processes and strengthens team operations with reliable support. Relentlessly pursues learning opportunities and leverages challenges into learning resources.

Divya Sharma

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Operations Support

Lead Customer Service Analyst

Customer Analyst

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English Honors - undefined

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Operations Support

Lead Customer Service Analyst

Customer Analyst

English Honors - undefined

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