Summary
Work History
Education
Skills
Accomplishments
Personal Qualifications
Tools Proficiency
Personal Information
Professional Experience
Extra Initiatives
Languages
Disclaimer
Timeline
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Divya Shenvi

Senior Process Associate
Benagluru

Summary

Seeking challenging assignments for a career encompassing professional & personal advancement and to continue my career with an organization that will utilize my management, supervision & administrative skills to benefit mutual growth and success.

Keen business acumen in analyzing and understanding business requirements, customer-value maximization and placing the orders and following it as per the processes; Key strengths in using best and fast way of placing the orders and helping the issues to get solved as soon as possible to the client.

Work History

Senior Process Associate

HEWLETT-PACKARD ENTERPRISE (HPE)
  • ORDER MANAGEMENT AND CARE

Education

MCA -

CMRIT, Bangalore

BSC - undefined

Dr.A V Baliga college of Arts and Science, Kumta

2nd PUC - undefined

MES College of Arts and Science, Sirsi

10th - undefined

Don Bosco, Sirsi

Skills

Friendly and Engaging Personality

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Accomplishments

  • Received "Best Performer Award" for error free processing throughout FY20
  • Recognition from Sales Operations Head for closing the project.
  • Best Employee award for zero errors.
  • Came up with an idea in the process which saves processing time and error free transaction were the orders move hands off in SAP

Personal Qualifications

  • MCA, 2017, CMRIT, Bangalore
  • BSC, 2014, Dr.A V Baliga college of Arts and Science, Kumta
  • 2nd PUC, 2011, MES College of Arts and Science, Sirsi
  • 10th, 2009, Don Bosco, Sirsi

Tools Proficiency

SAP, MS Office, SFDC (sales force), OIS, Sandy, CSN, MYPRS, Tech direct PCOMM, PDIM, OFCP, OET, E-Tracking, DCP, OSV

Personal Information

  • Husband's Name: Hemant Pai
  • Date of Birth: 10/24/92
  • Gender: Female

Professional Experience

  • Perform troubleshoot on all sales orders and assist to identify and implement various enhancements to the management processes.
  • Booking the orders in SAP
  • Evaluate the overall weekly metrics and analyze continuous improvement in project and prepare reports for requests.
  • Monitor the vendor performance, evaluate incoming orders and provide required approvals.
  • Verify the order line and prepare order reports on everyday basis. Manage order shipment and respond to inquiries for order status and resolve customer issues. Prepare efficient schedule for projects.
  • Report generation and management of order as per the analysis.
  • Assigning the orders to the team and keeping track on them.
  • Taking care of purchase orders received from customer through e-mail and sales force.com (SFDC) Validating, comparing, processing
  • Also taking care of the status of the order updating the same with the customers
  • Worked under invoicing such as booking credit and Debit for the orders

Extra Initiatives

  • Training the new employees regarding process and about the work culture in the company (BUDDY INITIATIVE)
  • Conducted team building activities like Friday fun and Team huddle
  • Prepared process related documents.
  • Highest Productivity in all the quarters

Languages

English, Kannada, Hindi, Konkani

Disclaimer

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Timeline

Senior Process Associate

HEWLETT-PACKARD ENTERPRISE (HPE)

MCA -

CMRIT, Bangalore

BSC - undefined

Dr.A V Baliga college of Arts and Science, Kumta

2nd PUC - undefined

MES College of Arts and Science, Sirsi

10th - undefined

Don Bosco, Sirsi
Divya ShenviSenior Process Associate