Divya Shetty

· Responsible for commercial performance, documenting business activities across the institution.

· Coordinated cross-functional teams for account success.

· Cultivated key customer relationships at Pfizer, enhancing engagement and satisfaction.

· Formulated strategic account plans aimed at sustainable growth.

· Collaborated with sales and distribution teams to ensure product alignment with account strategies.

· Engaged with C-suite executives to strengthen partnerships and drive initiatives.

· Managed execution of rate contracts, ensuring precision in purchase order verification.

· Facilitated price negotiations to achieve advantageous outcomes for agreements.

· Tracked account metrics, adjusting strategies based on analytical insights.

· Identified new business opportunities to increase revenue.

· Collaborated with cross-functional teams to deliver tailored solutions.

· Managed resource allocations in conjunction with project and capability leaders.

· Managed advanced surgery portfolio sales, including sutures, hernia solutions, haemostats, gloves.

· Expanded relationships with existing customers by proposing tailored solutions.

· Coordinated contract negotiations and market penetration strategies with key clients and channel partners.

· Conducted continuing medical education sessions with KOLs and organized advisory board meetings.

· Ensured timely delivery of products and services to maintain customer satisfaction.

· Resolved customer issues and complaints to uphold trust and loyalty.

· Contributed to a 58 percent sales increase in 2018-19, 66 percent in 2019-20, and 39 percent in 2020-21.

· Prepared progress reports and forecasts for internal and external stakeholders.

· Coordinated with contractors, vendors for timely delivery of supplies, materials needed for projects.

· Managed project implementation across US and Europe, ensuring timely delivery and adherence to scope.

· Increased profits through development and management of pharmaceutical products.

· Mentored team members to enhance skills and productivity.

· Coordinated with clients to monitor project progress and address potential issues.

· Coordinated cross-functional teams to ensure timely project completion.

· Managed budgets and resources for multiple simultaneous projects.

· Managed diabetic portfolio for Onglyza and Kombiglyze, driving significant sales growth.

· Developed territory strategies to enhance market penetration and client engagement.

· Conducted regular territory reviews to assess performance and adjust strategies accordingly.

· Contacted new and existing customers to align product offerings with specific needs.

· Developed strategic brand-building events to enhance product visibility.

· Maintained accurate records in customer database to support data-driven decisions.

· Cultivated strong relationships with customers to foster long-term business success.

· Managed South Bombay Territory, overseeing portfolio of orthopedic products for specialists.

· Transformed lower revenue territory into high revenue generator, achieving 109% target in Quarter 1.

· Achieved 103% sales in Quarter 2 through effective territory management.

· Conducted three Lilly Scientific Forums to enhance engagement in South Mumbai Territory.

· Drove 75% growth in Individual SLS Plan and attained 98% in Amerasia Test.

· Managed western track of Mumbai, representing diabetic portfolio to endocrinologists, nephrologists, and cardiologists.

· Promoted to Specialty Division for orthopedic products, focusing on key customer relationships.

· Ranked first in nationwide POB Campaign and received Silver Peak Performance Award.